Angela Arentz
Riverside,CA
Summary
Accomplished Variety General Merchandise Manager at WinCo Foods, adept in inventory management and merchandising techniques. Spearheaded strategic plans, boosting sales through innovative product assortment and department layout. Excelled in team training and development, enhancing operational efficiency. Demonstrated prowess in sales demand analysis, ensuring profitability and customer satisfaction.
Overview
17
17
years of professional experience
Work History
Variety General Merchandise Manager
WinCo Foods
Temecula, CA
03.2020 - Current
- Developed and implemented strategic merchandising plans to maximize sales and profitability.
- Implemented policies and procedures pertaining to product returns and exchanges.
- Set direction for team consistency of guest experience.
- Reviewed financial reports and adjusted inventory levels accordingly.
- Collaborated with Store Managers on advertising for featured or New items.
- Coordinated staff schedules and other labor activities to foster seamless delivery of service.
- Executed multiple projects simultaneously, coordinating, and prioritizing tasks.
- Identified and addressed performance issues within my team, implementing solutions to improve efficiency.
- Coordinated with vendors to replenish product supplies as needed.
- Guided the layout and organization of merchandise in-store, optimizing space for product visibility and customer flow.
- Created promotional displays for store windows and shelves.
- Increased sales through targeted merchandising plans and stocking of desirable inventory.
- Managed multiple projects simultaneously while meeting deadlines consistently.
- Supervised staff in the selection, pricing, and stocking of merchandise.
- Utilized excellent math skills to maintain accurate inventory levels.
- Enforced safety rules and other policies to protect employees and minimize company liability.
- Led team meetings to communicate targets, share updates, and gather feedback.
- Coached and trained new staff members, providing guidance on department policies and procedures.
- Provided technical support as needed when troubleshooting issues related to equipment or software.
- Prepared weekly schedules to verify proper floor coverage within fiscal guidelines.
- Kept department on-target to meet sales and profit objectives by minimizing waste and pursuing revenue generation opportunities.
- Collaborated with other departments to ensure smooth flow of operations across multiple teams.
- Handled shift overstock, restocking and inventory control.
Variety Manager In Training
WinCo Foods
Victorville, CA
08.2016 - 03.2020
- Delegated work to staff, setting priorities and goals.
- Positively impacted product relevance through careful distribution, merchandising and display techniques.
- Trained, coached, and mentored new team members on customer service and operational standards.
- Collaborated with other managers on projects such as store layout changes.
- Maintained a neat, clean, organized work environment that meets company standards.
- Cultivated loyal customer base by providing excellent customer service.
- Interviewed prospective employees and provided input to HR on hiring decisions.
- Developed promotional strategies to increase sales and profitability.
- Conducted regular inventory checks to ensure accuracy of stock levels.
- Recruited and trained new employees to meet job requirements.
- Monitored inventory levels and reordered merchandise as needed.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
Cashier
WinCo Foods
Norco, CA
03.2016 - 08.2016
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
- Delivered high level of customer service to patrons using active listening and engagement skills.
- Scanned items and checked pricing on cash register for accuracy.
- Helped customers find specific products, answered questions, and offered product advice.
- Collected payments and provided accurate change.
- Answered customer questions and provided store information.
- Offered customers carry-out service at completion of transaction.
- Answered phone calls to assist customers with questions and orders.
- Processed sales transactions to prevent long customer wait times.
- Assisted customers over the phone regarding store operations, product information and order placement.
- Processed customer payments quickly and returned exact change and receipts.
- Kept check-out areas clean, organized and well-stocked to maintain attractive store.
Assistant Manager
Dollar Tree
Fullerton, CA
11.2007 - 07.2011
- Held regular one-on-one meetings with employees to review performance and priorities and provide feedback.
- Analyzed sales data to identify trends and adjust strategies accordingly.
- Reviewed completed work to verify consistency, quality, and conformance.
- Established processes for monitoring customer satisfaction levels.
- Monitored employee attendance records, timekeeping, and payroll information.
- Ensured compliance with safety regulations and company policies.
- Produced thorough, accurate and timely reports of project activities.
- Delegated work to staff, setting priorities and goals.
Education
High School Diploma -
La Sierra Highschool
La Habra, CA09-2011
Skills
- Sales Demand
- Product assortment
- Department layout
- Merchandising techniques
- Team training and development
- Inventory Management
Timeline
Variety General Merchandise Manager
WinCo Foods
03.2020 - Current
Variety Manager In Training
WinCo Foods
08.2016 - 03.2020
Cashier
WinCo Foods
03.2016 - 08.2016
Assistant Manager
Dollar Tree
11.2007 - 07.2011
High School Diploma -
La Sierra Highschool