Angela Arrington

• Maintained and processed invoices, deposits, and money logs.
• Managed accounts payable and receivable activities, maintaining vendor relationships and positive cash flow.
• Handled payroll processing for employees, ensuring timely payment and adherence to tax regulations.
• Monitored incoming payments from clients, ensuring prompt application of funds against outstanding invoices.
• Supported timely invoicing for clients with consistent follow-up on outstanding payments to improve cash flow.
• Collaborated with other departments to streamline interdepartmental communication regarding financial matters, resulting in improved efficiency.
• Tracked expenses and income for businesses while organizing and maintaining bank statements for checking accounts.
• Posted daily receipts and payments in accordance with corporate protocols.

• Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
• Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
• Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
• Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
• Enhanced team productivity by delegating tasks effectively and overseeing daily workflow.
• Conducted regular inventory assessments of office supplies, ordering necessary items proactively to prevent stock shortages.
• Coordinated office events and meetings, ensuring timely execution and optimal scheduling for all participants.
• Facilitated smooth communication between departments, addressing concerns promptly to maintain harmonious work relationships.
• Contributed to workplace safety by ensuring compliance with established emergency protocols and conducting regular equipment inspections.
• Developed and enforced office policies that aligned with company values and regulatory requirements, maintaining compliance.
• Resolved office disputes swiftly and equitably, maintaining harmonious workplace.

• Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
• Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
• Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
• Conducted regular inventory assessments of office supplies, ordering necessary items proactively to prevent stock shortages.
• Increased customer satisfaction by developing effective client feedback system that led to service improvements.
• Managed scheduling and coordination of all office meetings to ensure smooth operations and minimal conflicts.
• Optimized office space utilization, leading to more efficient and productive work environment.
• Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
• Evaluated employee performance and conveyed constructive feedback to improve skills.

• Resolved passenger issues with empathetic communication and effective problem-solving techniques.
• Delivered excellent customer service under high-pressure situations while maintaining a calm demeanor throughout daily operations.
• Streamlined check-in processes for improved efficiency and reduced wait times.
• Maintained up-to-date knowledge of airport security regulations, ensuring compliance at all times.
• Provided exceptional customer service while assisting with ticketing and baggage checkin.
• Demonstrated a strong commitment to safety by adhering to company policies and federal regulations at all times.
• Processed visa and passport information accurately, ensuring all international travelers met entry requirements for their destinations.
• Managed overbooking situations tactfully, offering alternative solutions to affected passengers.
• Resolved customer complaints promptly, maintaining a high level of professionalism.
• Handled luggage issues professionally, reuniting lost bags with their owners as quickly as possible.
• Collaborated with team members to manage gate operations effectively during peak periods.
• Enhanced passenger satisfaction by providing timely and accurate flight information.
• Provided exceptional customer service to passengers, addressing concerns and resolving issues.
• Oversaw ticketing, gate and ramp services.
• Investigated and resolved customer inquiries and complaints quickly.
• Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.

Completed a comprehensive curriculum in Paralegal Studies, gaining a strong foundation in legal research, writing and analysis.

Applied critical thinking skills to successfully analyze and interpret legal documents, such as contracts and court filings.

Demonstrated exceptional organizational skills in managing and maintaining legal databases, ensuring accurate answers efficient retrieval of case information.