Angela Ausiello

I play a crucial role in providing executive level administrative/project management support to partners and senior executives, ensuring seamless daily operation. Due to ever-evolving business needs, I adapt to their needs with promptness and efficacy. I have provided high level support to a senior leader and his practice where the stakes are particularly high with seamless, white glove service.

My role consists of supporting executives from various sectors which allows me to tailor my expertise to their specific areas of desired support. This has allowed me to foster strong partnerships with not only the executives but their engagement teams and clients as well. This has allowed me to adapt to various business styles and thrive at supporting diverse scenarios while making valuable contributions to the teams.

I play a crucial role in the daily operation as the CSM by ensuring front end operation runs smooth with emphasis on customer service excellence. This means meeting and exceeding the expectations of those we serve.

As Front-End Supervisor and Manager on Duty, I lead daily front-end operations and take full responsibility for total store management when serving in charge, within a high-volume, fast-paced retail environment. I supervise, train, and mentor team members to foster a culture of accountability, empowerment, and service excellence. I handle escalated customer concerns with urgency and professionalism to ensure a consistently positive guest experience. My responsibilities also include overseeing cash handling procedures, employee scheduling, customer service, and ensuring compliance with company standards. Additionally, I collaborate with store leadership and fellow department managers to implement workflow improvements and enhance overall service delivery.