Summary
Overview
Work History
Education
Skills
Affiliations
Languages
Timeline
Generic

Angela Ayala-Romero

Riverdale Park,MD

Summary

Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience. Experienced in fast-paced environments and adaptable to last-minute changes. Thrives under pressure and consistently earns high marks for work quality and speed. Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals. Customer-focused individual with a passion for delivering exceptional service. Strong interpersonal skills with a talent for effectively addressing concerns. Committed to improving customer satisfaction and driving positive outcomes. Multilingual customer service professional with advanced linguistic abilities. Demonstrated success in making callers feel comfortable and resolving diverse issues. Excellent communication and multitasking abilities.

Overview

1
1
year of professional experience

Work History

Parent Liaison

Hope Community Charter School
Washington, D.C.
09.2024 - Current
  • Managed multiple projects simultaneously while meeting tight deadlines without compromising quality standards.
  • Provided current information to parents through direct contact, newspapers and online means.
  • Served as liaison between students, homes, schools, family services, child guidance clinics, courts, protective services, doctors and other contacts to help children facing problems such as disabilities, abuse or poverty.
  • Collaborated with teachers to identify students who need additional assistance or support.
  • Maintained effective communication with parents regarding their children's academic progress.
  • Attended community events to provide information about the school district and its programs.
  • Facilitated meetings between parents and administrators to discuss student issues or concerns.
  • Conducted home visits for families of at-risk students.
  • Provided informational resources to parents on school policies and procedures.
  • Encouraged collaboration between parents, faculty members, administrators, and other stakeholders within the district.
  • Actively listened to parent feedback and responded accordingly when necessary.
  • Organized parent-teacher meetings, workshops, and conferences.
  • Fostered relationships with parents and community to create safe academic environment conducive to student learning.
  • Maintained open, positive and proactive communication between educators and families.
  • Tracked involvement of families and updated computer database.
  • Counseled parents with child-rearing problems and interviewed children and family to assess appropriate course of action.
  • Consulted with parents, teachers and school staff to identify root cause of student truancy, misbehavior or delinquency.
  • Advised students with behavioral, mental or physical impairments to help achieve academic goals.
  • Assisted with student outplacement.

Education

Continuing Education - Automotive Techology

Prince George’s Community College
Largo, MD
11-2024

High School Diploma -

Parkdale High Scchool
Riverdale Park, MD
05-2024

Skills

  • Effective communication
  • Parent outreach
  • Volunteer relations
  • Event planning
  • Documentation skills
  • Family needs assessments
  • Relationship building
  • Multicultural sensitivity
  • Parenting education
  • Community resources
  • Data collection
  • Family advocacy
  • Self motivation
  • Time management
  • Excellent communication
  • Multitasking
  • Adaptability
  • Multitasking Abilities
  • Multicultural awareness
  • Written communication
  • Maintain case files
  • Documentation coordination
  • Recordkeeping skills
  • Patience and tolerance
  • Customer service
  • Volunteer program assistance
  • Recordkeeping requirements

Affiliations

  • Helped with Capital Area Food Bank
  • Assisted families with enrollment fair
  • Helped with in school activities

Languages

Spanish
Native/ Bilingual
English
Native/ Bilingual

Timeline

Parent Liaison

Hope Community Charter School
09.2024 - Current

Continuing Education - Automotive Techology

Prince George’s Community College

High School Diploma -

Parkdale High Scchool