Angela Badillo
Glendale,AZ
Summary
Well-rounded Office Administrator with years of experience applying multitasking skills to complete daily duties while resolving issues with a professional demeanor and superb initiative. Adept in personal time management while greeting visitors, managing phone switchboards and tackling staff and customer requests. Friendly and respectful with a positive attitude that creates a warm and inviting office atmosphere.
Overview
6
6
years of professional experience
Work History
Human Resources II
Amazon
Tempe, AZ
08.2022 - 11.2023
- Maintained personnel records and statistical data to establish accuracy and compliance with applicable regulations.
- Monitored employee attendance and performance, addressing issues in accordance with company policies and procedures.
- Resolved employee complaints and grievances successfully through mediation and collaboration.
- Created official internal documents such as leave of absences and warning/termination letters.
Human Resources Specialist
Hickman's Farms
Buckeye, AZ
06.2021 - 08.2022
- Maintained and updated personal records.
- Monitored employees attendance and performance, addressing any issues or discrepancies.
- Created official internal document such as disciplinary action forms and terminations.
- Conducted thorough candidate screenings, including resume reviews, phone interviews, reference checks and employment verifications.
- Interviewed candidates and conducted background checks and I-9 verification.
- Processed drug screening.
- Processed and completed onboarding in various systems.
- Processed weekly time sheets and payroll. Along with daily weekly and monthly reports.
Sr. Customer Service Representative
Liberty Utilities
Apple Valley, CA
10.2017 - 06.2021
- Customer Service, acted as a first point of contact on the telephone and in person.
- Processed applications for new service.
- Service disconnections and reconnection's.
- Answered billing questions and dealt with any billing discrepancies. Handled customer complainants and billing adjustments.
- Cashier, took, balanced and processed payments.
- Generated batches.
- Processed service orders.
- Processed incoming and outgoing mail.
- After hour dispatching.
Education
Medical
Four-D College - Colton
Colton, CA02-2010
Skills
- Recruiting
- Pre-Employment Screening
- Background Checks
- New Hire Onboarding
- Termination Documentation
- Drug Testing
- Invoicing (receiving, coding, processing)
- Payroll Data entry (high volume)
- Knowledge in Microsoft office, Paycom, CSS, Work manager, CIS Infinity, Infinity mobile, Cogsdale, Infosend, Equifax and Paymentus
- Customer Service/Dispatching
- Excellent time management and multi-tasking
Languages
Spanish
Professional
Timeline
Human Resources II
Amazon
08.2022 - 11.2023
Human Resources Specialist
Hickman's Farms
06.2021 - 08.2022
Sr. Customer Service Representative
Liberty Utilities
10.2017 - 06.2021
Medical
Four-D College - Colton