Summary
Overview
Work History
Education
Skills
Affiliations
Timeline
Generic

Angela Bagatta

Gardner,KS

Summary

Efficient host skilled in managing guest experiences and operational flow in fast-paced environments. Known for productivity and ability to complete tasks swiftly while maintaining high standards of service. Specialized skills include reservation management, customer service excellence, and communication. Excel in using empathy, adaptability, and problem-solving to enhance guest satisfaction and streamline restaurant operations.

Overview

4
4
years of professional experience

Work History

Teacher - 2nd Grade

Jackson Day School
Charlotte, NC
08.2023 - 05.2025

Hostess/Server Assistant

Iron Hill Brewery
Hershey, PA
05.2023 - 07.2023
  • Enhanced customer experience through engagement and hospitality.
  • Performed duties such as bussing tables, ensuring bathrooms were clean and well-stocked, and putting away clean dishes and glasses at each station.
  • Supported serving staff, food runners and bussers to keep dining room presentable and ready for guests.
  • Assisted in preparing the restaurant for opening and closing shifts.

Hostess

The Circular Restauraunt in The Hotel Hershey
Hershey, PA
05.2021 - 05.2023
  • Managed the waiting list, ensuring that all parties were seated in a timely manner.
  • Accurately recorded customer information into the reservation system, including phone reservations, walk-ins, and take-out orders.
  • Collaborated with host staff to ensure guests were promptly seated, while providing each server ample time between tables.
  • Communicated clearly with the serving staff and managers.
  • Helped restaurant staff set up small and large events to coordinate smooth execution.

Education

Bachelor of Arts - Elementary Education

Belmont Abbey College
Belmont, NC
05-2023

Skills

  • Team collaboration
  • Time management
  • Hospitality excellence
  • Reservation management
  • Communication skills
  • Inventory management
  • Attention to detail

Affiliations

  • NCAA Division II Women's Lacrosse Athlete 2019-2023

Timeline

Teacher - 2nd Grade

Jackson Day School
08.2023 - 05.2025

Hostess/Server Assistant

Iron Hill Brewery
05.2023 - 07.2023

Hostess

The Circular Restauraunt in The Hotel Hershey
05.2021 - 05.2023

Bachelor of Arts - Elementary Education

Belmont Abbey College

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