Angela Baker
Newport,DE
Summary
Detail-oriented and organized Property Manager effective at managing personnel, property and special projects. Dedicated to interacting with property office and maintenance staff to manage on-site activities. Focused on achieving occupancy goals and working closely with property owners and decision-makers for various needs.
Overview
7
7
years of professional experience
Work History
Community Property Manager
Greystar Property Management
02.2022 - Current
- Mange daily spend and maximize savings and stay within budget monthly.
- Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
- Followed up on delinquent tenants and coordinated collection procedures.
- Maintained original leases and renewal documents in digital and hardcopy format for property management office.
- Verified income, assets, and expenses, and completed file tracking sheet for each applicant.
- Monitored progress of construction and maintenance projects and notified appropriate individuals of project updates, delays, and schedule changes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Maximized performance by monitoring daily activities and mentoring team members.
- Monitored and tracked payments and expenses, providing timely and accurate financial reports.
Assistant Community Manager
Greystar Property Management
03.2019 - 02.2022
- Handled all tenant logistics and leases and effectively scheduled appointments, showings, move-ins and move-outs.
- Planned and executed promotional activities to drive community engagement and increase occupancy numbers.
- Collected rental payments from residents and kept meticulous records of delinquent accounts.
- Met with residents to gather information and develop effective solutions.
- Worked with maintenance staff to complete timely repairs and enhancements.
- • Responsible for implementing lease renewal and resident retention programs
- • Assists Property Manager in overall marketing efforts to help ensure community meets required occupancy goals.
Leasing Professional
Greystar Property Management
05.2016 - 02.2019
- Invited prospects to fill out application upon completion of property tour.
- Resolved conflicts between tenants regarding noise, encroachments, and parking.
- Toured property with prospective tenants and provided wealth of information in regards to its key features.
- Marketed property to local businesses through collateral, emails and phone calls.
- Distributed and followed up on tenant renewal notices.
- Inspected properties before and after new tenant move-ins to schedule maintenance, cleaners, and other services.
- Collected monthly rent payments and other fees, always properly recording, and processing money.
Education
High School Diploma -
Del Tech Community College
Newark, DESkills
- Coordinate Documents
- Exceptional Oral and Written Communication Skills
- Creative and Adaptable
- Financial budgeting and reporting
Timeline
Community Property Manager
Greystar Property Management
02.2022 - Current
Assistant Community Manager
Greystar Property Management
03.2019 - 02.2022
Leasing Professional
Greystar Property Management
05.2016 - 02.2019
High School Diploma -
Del Tech Community College