Summary
Overview
Work History
Education
Skills
References
Certification
Timeline
Generic

ANGELA BAKER

Fredericksburg,VA

Summary

Hardworking Medical Receptionist brings top-notch abilities in reception and clerical work. Equipped to handle fast-paced office operations with continuous flow of patients and assignments. Meticulous in completing assignments and always ready to help team members.

Overview

14
14
years of professional experience
1
1
Certification

Work History

Medical Receptionist

Allergy Partners of Virginia
04.2016 - 07.2020
  • Reviewed and sent medical records to other physicians upon request.
  • Checked patient insurance, demographic, and health history to keep information current.
  • Managed multi-line phone system and pleasantly greeted patients.
  • Adhered to strict HIPAA guidelines to protect patient privacy.
  • Received, recorded and filed medical payments by check, cash, and credit card.
  • Managed over 60 calls day scheduling appointments.
  • Maintained records by recording, obtaining and updating personal and financial information.
  • Scheduled, rescheduled, and cancelled appointments for dental patients.
  • Organized paperwork such as charts and reports for office and patient needs.

Billing Specialist/Move Manager

J. Barber Moving & Storage Inc.
12.2014 - 02.2016
  • Bill various companies based on military and government tariffs
  • Generated and submitted invoices based upon established accounts receivable schedules and terms.
  • Of State contracted jobs, creating invoices in Quick Books, applying payments to accounts, taking credit card payments.
  • Provided excellent customer service, developing and maintaining client relationships.
  • Researched and resolved billing discrepancies to enable accurate billing.
  • Produced and mailed monthly statements to customers and assisted with related requests for information and clarification.
  • Handled about 15 accounts.

Medical Billing Specialist/Reimbursement Specialist/Follow-up/Collections

S.A. MEDICAL OF VA, INC
04.2006 - 12.2014
  • Coding and billing charges to insurance companies
  • Examined patients' insurance coverage, deductibles, insurance carrier payments and remaining balances not covered under policies when applicable.
  • Researched CPT and ICD-9 coding discrepancies for compliance and reimbursement accuracy.
  • Posted and adjusted payments from insurance companies.
  • Prevented financial delinquencies by working closely with managers to resolve billing issues before becoming unmanageable.
  • Taking payments, Final notice calls, Assisting with charity care.
  • Generated monthly billing and posting reports for management review.
  • Communicated with insurance providers to resolve denied claims and resubmitted.
  • Located errors and promptly refiled rejected claims.
  • Generated accounts payable reports for management review to aid in financial and business decision making.

Education

Academic Diploma - Academic

Courtland High School
Spotsylvania, VA
06.1998

High School Diploma -

Courtland High School
Spotsylvania, VA
06.1998

Skills

  • Account Management
  • Critical Thinking
  • Reminder Calls
  • Medical Transcription
  • Patient Relations
  • Customer Service
  • Computerized Maintenance Management Systems
  • Follow-Up Skills
  • Paperwork Coordination
  • Patient Scheduling
  • EMR Systems
  • Scheduling Tests and Procedures

References

References given upon request.

Certification

Certified Notary Signing Agent - 2022

Timeline

Medical Receptionist

Allergy Partners of Virginia
04.2016 - 07.2020

Billing Specialist/Move Manager

J. Barber Moving & Storage Inc.
12.2014 - 02.2016

Medical Billing Specialist/Reimbursement Specialist/Follow-up/Collections

S.A. MEDICAL OF VA, INC
04.2006 - 12.2014

Academic Diploma - Academic

Courtland High School

High School Diploma -

Courtland High School

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ANGELA BAKER