Summary
Overview
Work History
Education
Skills
Timeline
Generic

Angela Bannister

Milwaukee,WI

Summary

Customer Service Representative with background in providing exceptional support and resolving customer inquiries. Skilled in communication, problem-solving, and maintaining positive relationships with customers. Demonstrated ability to improve customer satisfaction and loyalty through attentive service and effective issue resolution. Committed to enhancing team performance by sharing knowledge and best practices in customer service operations.

Overview

8
8
years of professional experience

Work History

Customer Service Representative

Kroger
Wauwatosa, Wisconsin
05.2017 - 01.2025
  • Prepared and evaluated CRM reports to identify problems and areas for improvement.
  • Asked probing questions to determine service needs and accurately input information into electronic systems.
  • Provided exceptional customer service to ensure customer satisfaction.

In Room Dining

Froedtert Hospital
Wauwatosa, WI
01.2019 - 10.2019
  • Assisted with inventorying of supplies and stocking of storage areas.
  • Prepared or assisted in preparing variety of food in accordance with departmental work production standards.
  • Delivered beverages upon request with each meal order.

Education

GED -

Milwaukee Area Technical College
Milwaukee, WI
06-2019

Skills

  • Adaptability and flexibility
  • Customer education
  • Multitasking and organization
  • Customer relations
  • Money handling

Timeline

In Room Dining

Froedtert Hospital
01.2019 - 10.2019

Customer Service Representative

Kroger
05.2017 - 01.2025

GED -

Milwaukee Area Technical College
Angela Bannister