Angela Baptiste
Dawsonville,GA
Summary
Dynamic leader with a proven track record at Verizon Wireless, adept in Microsoft Office Suite and Salesforce CRM. Excelled in developing strategic partnerships, enhancing team efficiency, and driving revenue growth through innovative sales and operational strategies. Skilled in project management and fostering professional development, consistently achieving organizational goals.
Overview
11
11
years of professional experience
Work History
Founder & Executive Business Coach
INSPIRE
Sugar Hill, GA
08.2020 - Current
- Developed and delivered coaching programs tailored to individual and organizational goals
- Designed engaging workshops on leadership, team building, and communication strategies
- Implemented personalized coaching sessions to foster professional growth and performance
- Built strategic partnerships and generated leads to drive business expansion and client satisfaction
Substitute Teacher
Gwinnett County Public Schools
Suwanee, GA
08.2019 - 08.2020
- Facilitated classroom instruction with a focus on creating engaging and inclusive learning environments
- Applied differentiated teaching strategies to meet diverse student needs
- Collaborated with educators and stakeholders to promote academic progress and positive behavior
Senior Analyst, Sales Operations
Verizon Wireless
Alpharetta, GA
06.2017 - 04.2019
- Led training initiatives to enhance team efficiency and proficiency in operational systems
- Analyzed sales data and provided actionable insights to support strategic decision-making
- Managed account distribution processes, optimizing revenue generation and team effectiveness
Coordinator, Business Operations
Verizon Wireless
Alpharetta, GA
03.2014 - 06.2017
- Delivered training programs to enhance product knowledge and improve client outcomes
- Cultivated and managed relationships with federal clients to expand business opportunities
- Improved operational workflows to support long-term customer retention and satisfaction
Education
Master of Business Administration -
Saint Leo University
Tampa, FLBachelor of Arts - Business Administration
Saint Leo University
Tampa, FLSkills
- Microsoft Office Suite (Excel, Word, PowerPoint)
- Salesforce CRM
- Project Management Tools (Microsoft Project)
Awardsrecognition
- VZW Core Value Award
- Winner’s Circle
- Superior Performance Award
- High-Performance Recognition
Professional Development
Project Management Training, Sys.tem.a.tion
Timeline
Founder & Executive Business Coach
INSPIRE
08.2020 - Current
Substitute Teacher
Gwinnett County Public Schools
08.2019 - 08.2020
Senior Analyst, Sales Operations
Verizon Wireless
06.2017 - 04.2019
Coordinator, Business Operations
Verizon Wireless
03.2014 - 06.2017
Master of Business Administration -
Saint Leo University
Bachelor of Arts - Business Administration
Saint Leo University
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