My experience gives me the opportunity to work well with the public as well as my coworkers. My communication skills are of professional standards.
Overview
25
25
years of professional experience
Work History
Certified Medical Assistant
Ascension ST Thomas Heart Midtown
12.2021 - Current
Administered patient care, including vital sign checks and medication administration.
Assisted in developing patient education materials to enhance understanding of treatment plans.
Managed electronic health records, ensuring accuracy and confidentiality of patient information.
Coordinated with healthcare teams to streamline communication and improve patient outcomes.
Sanitized, restocked, and organized exam rooms and medical equipment.
Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
Called and faxed pharmacies to submit prescriptions and refills.
Provided compassionate care for patients, addressing their concerns and ensuring a positive experience.
Assisted with routine checks and diagnostic testing
Taught patients about medications, procedures, and care plan instructions.
Coordinated with other healthcare professionals for patient referrals, ensuring a seamless transition and continuation of care.
Medical Assistant
University Cardiology
07.2011 - 12.2021
Prepared patients for examination and treatment by taking patient histories and vital signs
Prepared exam and treatment rooms with the necessary instruments for your patients including preparation and maintenance of supplies and equipment for treatments, including sterilization
On occasion assisted with phlebotomy
Assisted physician in preparing for venous ablations and physicals
Answered telephone calls to the practice and prescription refills
Scheduled outpatient testing and referrals, and return visits to office
Performed EKGs
Medical Assistant
University Spine and Sport Specialists
01.2010 - 01.2011
Prepared patients for examination and treatment by taking patient histories and vital signs
Prepared exam and treatment rooms with the necessary instruments for your patients including preparation and maintenance of supplies and equipment for treatments, including sterilization
On occasion assisted with phlebotomy
Assisted physician in preparing for spinal injections and physicals
Answered telephone calls to the practice and prescription refills
Scheduled outpatient testing, procedures and referrals and return visits to office
Obtained precerts for diagnostic testing, outpatient procedures
Medical Assistant
Medical Solutions
01.2010 - 01.2010
Prepared patients for examination and treatment by taking patient histories and vital signs
Prepared exam and treatment rooms with the necessary instruments for your patients including preparation and maintenance of supplies and equipment for treatments, including sterilization
On occasion assisted with phlebotomy and process inhouse labs
Assisted physician in preparing for venous ablations and physicals
Answered telephone calls to the practice, prescription refills
Scheduled outpatient testing, procedures and referrals
Obtained precerts for diagnostic testing and outpatient procedures
Medical Assistant
Bearden Healthcare Associates
01.2005 - 01.2009
Prepared patients for examination and treatment by taking patient histories and vital signs
Prepared exam and treatment rooms with the necessary instruments for your patients including preparation and maintenance of supplies and equipment for treatments, including sterilization
On occasion assisted with phlebotomy and process inhouse labs
Assisted physician in preparing for venous ablations, physicals, in office surgical procedures, and injections
Answered telephone calls to the practice, prescription refills
Scheduled outpatient testing, procedures and referrals and return visits to office
Obtained precerts for diagnostic testing and outpatient procedures
Medication prior authorizations
Performed breathing treatments-nebulizer, drug screens, EKGs, PFTs
Senior MA
Medication teaching
Medical Assistant/Drug Screen Coordinator
Knoxville Medical Center
01.2002 - 01.2004
Assist with workers comp injuries, pre-employment and DOT physicals
Prepared patients for examination and treatment by taking patient histories and vital signs
Prepared exam and treatment rooms with the necessary instruments for your patients including preparation and maintenance of supplies and equipment for treatments, including sterilization
On occasion assisted with phlebotomy and process inhouse labs
Answered telephone calls to the practice, prescription refills
Scheduled outpatient testing, procedures and referrals
Obtained precerts for diagnostic testing and outpatient procedures
Assisted physician in preparing for in office surgical procedures, and injections
Performed drug screens, EKGs, PFTs
Medical Assistant
Primary Care Associates-Lenoir City
01.2001 - 01.2002
Prepared patients for examination and treatment by taking patient histories and vital signs
Prepared exam and treatment rooms with the necessary instruments for your patients including preparation and maintenance of supplies and equipment for treatments, including sterilization
Vaccines for children program (VFC)
Assisted physician in preparing for physicals
Answered telephone calls to the practice, prescription refills
Scheduled outpatient testing, procedures and referrals
Obtained precerts for diagnostic testing and outpatient procedures
Medical Assistant Externship
Summit Medical Group-Parkwest
01.2001 - 01.2001
Prepared patients for examination and treatment by taking patient histories and vital signs
Prepared exam and treatment rooms with the necessary instruments for your patients including preparation and maintenance of supplies and equipment for treatments, including sterilization
On occasion assisted with phlebotomy and process inhouse labs
Assisted physician in preparing for physicals
Answered telephone calls to the practice, prescription refills
Scheduled outpatient testing, procedures and referrals
Obtained precerts for diagnostic testing and outpatient procedures
Front office duties to include check in and check out
Education
Associates Degree - Nursing
Lincoln Memorial University-Knoxville/St. Marys Campus
01.2010
Associates Degree - General Studies
Pellissippi State Community College-Knoxville
01.2005
Associates Degree - Medical Assisting
Knoxville Business College/South College
01.2001
Skills
CPT Coding
ICD-10 coding
Centricity
RXHub
Excel
DOT/NONDOT drug screen collection
Breath alcohol testing
Medical Manager
Sage Intergy/Citrix base and IEHR
DX scripts
Microsoft office, word, word works
Powerchart/citrix/cerner
ETHIN
Hair strand testing
SCI-scheduled imaging
Schedule maximizer-cath scheduling
Athena
Timeline
Certified Medical Assistant
Ascension ST Thomas Heart Midtown
12.2021 - Current
Medical Assistant
University Cardiology
07.2011 - 12.2021
Medical Assistant
University Spine and Sport Specialists
01.2010 - 01.2011
Medical Assistant
Medical Solutions
01.2010 - 01.2010
Medical Assistant
Bearden Healthcare Associates
01.2005 - 01.2009
Medical Assistant/Drug Screen Coordinator
Knoxville Medical Center
01.2002 - 01.2004
Medical Assistant
Primary Care Associates-Lenoir City
01.2001 - 01.2002
Medical Assistant Externship
Summit Medical Group-Parkwest
01.2001 - 01.2001
Associates Degree - General Studies
Pellissippi State Community College-Knoxville
Associates Degree - Medical Assisting
Knoxville Business College/South College
Associates Degree - Nursing
Lincoln Memorial University-Knoxville/St. Marys Campus
Operations Coordinator at Ascension -St. Thomas Hospital (St. Thomas) MidtownOperations Coordinator at Ascension -St. Thomas Hospital (St. Thomas) Midtown