Angela Barnes
Washington,DC
Summary
A highly organized and hard-working individual looking for a responsible position to gain practical experience. Experienced individual providing high-quality administrative support to various departments. Highly organized and detail-oriented with great multitasking and task prioritization skills.
Overview
23
23
years of professional experience
Work History
Office Associate/Front Desk Receptionist
Lathon's Inc
12.2022 - 08.2023
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Completed clerical tasks such as filing, copying, and distributing mail.
- Responded to inquiries from callers seeking information.
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Interacted with customers by phone, email, or in-person to provide information.
- Organized, stored and retrieved files to enhance daily operations and support customer needs.
- Restocked supplies and submitted purchase orders to maintain stock levels.
- Provided clerical support, addressing routine, and special requirements.
- Managed daily data entry and kept clerical information accurate and up-to-date.
- Maintained and updated office records, both digital and physical.
Parking Enforcement Officer
Department Of Public Works
05.2006 - 08.2022
- Patrol the streets in an assigned area on foot or in an official government vehicle to cite illegally parked vehicles and to enforce motor vehicle parking regulations
- Record identifying information into hand held computer
- Investigates resident, business, visitor and government agency requests for parking enforcement services received through the Mayor’s City-Wide call center, by telephone, mail, electronic correspondence or personal contacts
- Determine if there is a violation and take the appropriate action to satisfy the service request by issuing citations, requesting towing or recommending to the appropriate official action to alleviate the problem
- Identify and document malfunctioning parking meters, and conflicting or missing parking signs or traffic control signs
- Submits a written account of the meter and sign locations to the appropriate official for action
- Operate and monitor a radio transmitter to keep in contact with appropriate officials and dispatch centers to inform them of any circumstances requiring police or emergency assistance and acts in accordance with instructions received.
Front Desk Receptionist
Mary’s Center
04.2000 - 05.2006
- Answer, screen and forward incoming phone calls
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Order front office supplies and keep inventory of stock
- Update calendars and schedule meetings
- Provide basic and accurate information in-person and via phone/email
- Receive, sort and distribute daily mail/deliveries.
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Completed data entry and filing to keep records updated for easy retrieval.
Education
High School Diploma -
Notre Dame Learning Center
Washington, DC05.2006
Skills
- Public Safety and Security
- Customer Service
- Time Management
- Conflict Resolution
- People Skills
- Communication Skills
- Data Entry
- Scheduling
- Document Control
- Proofreading
- Mail Handling
- Clerical Support
- Appointment Scheduling
- Mail Distribution
References
available upon request
Timeline
Office Associate/Front Desk Receptionist
Lathon's Inc
12.2022 - 08.2023
Parking Enforcement Officer
Department Of Public Works
05.2006 - 08.2022
Front Desk Receptionist
Mary’s Center
04.2000 - 05.2006
High School Diploma -
Notre Dame Learning Center