Angela Barnes

• Ensured that all food items were properly displayed and replenished as needed.
• Followed health department regulations when handling food products and cleaning dining areas.
• Assisted in setting up banquet tables and chairs for events.
• Adhered strictly to sanitation policies while performing job duties such as washing hands regularly between tasks.
• Maintained cleanliness of all dining areas throughout the duration of an event.
• Performed opening duties such as filling salt shakers, preparing coffee urns. prior to the start of an event.
• Greeted guests upon arrival, provided information on menu selections, and answered questions regarding availability of items.
• Ensured compliance with local liquor laws concerning age restrictions on alcoholic beverages served at events.
• Assisted in breaking down banquet rooms after conclusion of event including removing linens from tables and folding them neatly before returning them to storage area.
• Restocked buffet tables with dishes, utensils, condiments, napkins. as needed.
• Worked with kitchen staff to ensure adequate levels of food supplies were available for service during events.
• Transported prepared food items from the kitchen to the designated area for serving purposes.
• Resolved any customer complaints or issues that may have arisen during an event quickly and efficiently.
• Cleared plates and glasses from tables in a timely manner after each course or event completion.
• Conducted regular inspections of equipment used during events, including chafing dishes and warmers, to ensure proper functioning order.
• Walked among tables and refilled water and beverage glasses or took orders for more drinks and food.
• Handled food safely and kept spaces clean to protect customers from foodborne illness and maintain proper sanitation.
• Greeted arriving guests and escorted each to assigned tables, took drink orders and answered questions about events.
• Educated guests on meals during by answering questions and bringing special orders.
• Carried appetizer and drink trays around events and maneuvered around guests and furniture without spilling.
• Collaborated with kitchen staff to deliver food smoothly, adapting service based on customer requests and kitchen readiness.
• Addressed concerns quickly to improve customer experience and escalated issues to management for resolution when necessary.

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• Merchandised, stock, and maintain product displays
• Rotate date sensitive product on the shelf
• Transporting product between the sales floor and the backroom
• Review assigned projects, understand expectations and personal role in executing them efficiently.
• Comply with operating procedures: record time in/out, store location, and work performed
• Accurately report project results and all hours worked via the Serv-U One mobile app.
• Build and maintain professional working relationships with Meijer store management, all employees, and every guests.
• Assist guests with product location requests and point out the “red phone” in the store for guest service assistance
• Created promotional displays for merchandise to increase sales.
• Responsible for maintaining cleanliness standards in the store at all times.
• Monitored employee attendance, performance reviews, and discipline issues.
• Ensured compliance with company policies and safety regulations at all times.
• Coordinated merchandising by planning floor layouts and displays, guiding resets and directing sales signage placement.

• Provided excellent service and attention to customers when face-to-face or through phone conversations.
• Demonstrate self-reliance by meeting and exceeding workflow needs.
• Improved customer satisfaction by finding creative solutions to problems. Assists with credit applications: reviews credit applications for credit worthiness according to guidelines and pulls credit bureaus accordingly.
• Maintains my abilities to effectively utilize the computer data based system. Reached out to customer to pursue payments, remind of obligations and discuss default procedures.
• Continuously remain calm, staying professional and providing exceptional service on all calls, even when interacting with difficult individuals.
• Processed payments over phone and set up recurring drafts. Recovered lost revenue by persistently reaching out to customers with past due accounts.
• Performed daily maintenance of loan applicant database & improving operations by working with team members and customers to find workable solutions.
• Educate customers on the terms and conditions of their loan to ensure a clear understanding. Develop new relationships, maintain existing relationships & working with customers throughout the loan process and life cycle of that loan.
• Verified accuracy of account information and updated records accordingly.
• Reconciled discrepancies between customers' accounts and statements of account.
• Assessed customer financial situations to identify hardship cases that required special consideration or alternative repayment options.
• Maintained detailed documentation regarding collection activities, customer conversations, and payment arrangements.
• Analyzed customer financial information and determined appropriate payment plans.

• Built relationships & create customers for life. By assisting them in selecting a vehicle by asking questions and listening carefully to their needs.
• Be the vehicle expert. Know the in's & the out's of the product offering, optional packages and latest technology.
• Performed high quality and professional demonstrations of pre-owned vehicles by following up with buyers to ensure referral business.
• Overcoming daily objectives and thrive in sales situations.
• Report direct to the Sales Manager regarding objectives, reviews and planned activities.
• Bring an upbeat positive attitude with me daily, including supportive of my team members.
• Provided detailed product information to customers, including features, prices, and availability.
• Generated leads through cold calling, networking, and referrals.
• Developed and maintained relationships with clients to increase sales revenue.
• Maintained accurate records of all sales activities in the CRM system.

• Follow up for continued favorable customer satisfaction.
• Fostered relationships with customers to expand customer base and enhance loyalty and retention.
• Grew my customer base by identifying needs, surveying sites and determining estimates to deliver relevant product solutions that achieved client budgets and schedules.
• Provided training on appropriate product selections.
• Provide accurate & suitable advice to customers regarding product selections & knowledge.

• Smile and greet every customers in a friendly, professional and helpful manner.
• Respond promptly to emails and incoming calls knowing and communicating product knowledge efficiently.
• Arrange and ride along in test drives to explain and demonstrate the features, functions and explain the outstanding warranties of various models.
• Obtain proper and complete paperwork required for the delivery of the assumed sale.
• Assist the customer throughout the dealership, assuring them where to go for additional and repeat services after delivery.
• Follow up for continued favorable customer satisfaction.
• Provide customers with recommendations to promote brand effectiveness and product benefits. Greeted incoming customers and provided expert sales and service to drive revenue.