Angela Barrett
Rochester,NH
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
25
25
years of professional experience
1
1
Certification
Work History
Traveling Manager
WENDCO
10.2017 - Current
- Handled all aspects of client complaints by maintaining quality communications and establishing productive relationships.
- Responded to clients' questions, issues, and complaints and found appropriate solutions when needed.
- Responded to clients' questions, issues and complaints and implemented appropriate solutions.
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
- Managed 3 business accounts with strong focus on achieving high levels of client praises and loyalty.
General Manager of Food Service
Hissho Sushi
06.2019 - 11.2022
- Motivated staff to perform at peak efficiency and quality.
- Maintained kitchen cleanliness and sanitation through correct procedures and scheduled cleaning of surfaces and equipment.
- Oversaw food preparation and monitored safety protocols.
- Trained staff on proper cooking procedures as well as safety regulations and productivity strategies.
- Kept facility compliant with health codes, sanitation requirements and license regulations, alleviating potentially heavy fines.
- Handled escalated customer concerns with speed and knowledgeable support to achieve optimal satisfaction and maintain long-term loyalty.
- Verified prepared food met standards for quality and quantity before serving to customers.
- Handled money, balanced tills, processed credit card payment batches and prepared bank deposits, maintaining 100% accuracy.
- Purchased food and cultivated strong vendor relationships.
- Maintained effective supply levels by monitoring and reordering food stock and dry goods.
- Maximized quality assurance by completing frequent line checks.
- Reduced inaccuracies by carefully counting cash and keeping meticulous records of transactions.
- Developed unique events and special promotions to drive sales.
Production Supervisor
Savers Thrift Store
10.2013 - 01.2019
- Resolved issues quickly to maintain productivity goals.
- Evaluated team member performance regularly to identify and resolve productivity concerns.
- Established clear priorities and production quality standards.
- Trained staff of direct labor employees to perform assembly and manufacture of specified products.
- Accomplished targets and met demand by assessing equipment performance, reviewing materials supplies and organizing manpower.
- Reduced obstacles and variables to maintain production performance and meet deadlines.
- Implemented program changes to identify and quickly resolve root cause issues bottlenecking production levels.
Kitchen Supervisor
Genisis Health Care
01.2000 - 03.2015
- Monitored food preparation, production and plating for quality control.
- Directed activities of team of skilled kitchen workers preparing and serving meals.
- Oversaw grill, stove and oven and cleaned equipment after every shift.
- Controlled food costs and managed inventory.
- Applied knowledge of previous supply needs and forecasted business levels to estimate required supplies.
- Disciplined and motivated staff to achieve challenging objectives in fast-paced culinary environments.
Education
High School Diploma -
Marshwood High School
South Berwick, ME06.2000
Skills
- Workflow Optimization
- Customer Needs Assessments
- Vendor Relations
- Service Quality
- Operational Efficiency
- Closing Procedures
Certification
Manger Serve Safe Certified
Manager serve safe Certified
Certification valid through 2027
Timeline
General Manager of Food Service
Hissho Sushi
06.2019 - 11.2022
Traveling Manager
WENDCO
10.2017 - Current
Production Supervisor
Savers Thrift Store
10.2013 - 01.2019
Kitchen Supervisor
Genisis Health Care
01.2000 - 03.2015
High School Diploma -
Marshwood High School
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