Angela Baxter
Prosperity,SC
Summary
Passionate Intern with recently obtained Human Service degree. Energetic individual with outstanding interpersonal, analytical and critical thinking skills. Poised to build valuable experience and ready to contribute to team success with administrative and project management support.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Student Intern
Newberry Housing Authority
Newberry, SC
08.2023 - 12.2023
- Provided administrative support, filing paperwork, and taking notes during meetings.
- Assisted with move-ins, unit inspections, Section 8 debriefing, answer phones
- Displayed strong telephone etiquette, effectively handling difficult calls.
Internship Student
SC Works
Newberry, SC
02.2023 - 07.2023
- Shadowed staff and learned advanced work.
- Assisted clients with resume, applications, unemployment claims, profile building
- Identified needs of customers promptly and efficiently.
- Worked with teams to support goals and build experience.
ADMINISTRATIVE ASSISTANT/RECEPTIONIST
Westview Behavioral Health Services
Newberry, SC
05.2022 - 03.2023
- Provided administrative support to management staff, including scheduling meetings and appointments, preparing agendas, taking minutes, and maintaining records.
- Answered phone calls and emails to provide information, resulting in effective business correspondence.
- Greeted visitors in a professional manner, responding to inquiries and directing them to appropriate personnel.
- Organized files, developed spreadsheets, faxed reports and scanned documents, maintaining front desk and reception area in neat and organized fashion.
QUALITY CONTROL INSPECTOR
Samsung
Newberry, SC
03.2018 - 04.2020
- Monitored the performance of production equipment for potential problems or breakdowns that could affect product quality.
- Identified production concerns and worked with supervisors to understand and remedy situations.
- Recommended improvement measures to production process to meet quality control standards.
- Oversaw disposal of products, materials and equipment not in compliance with tolerances, safety standards, or quality levels.
CASE MANAGER
AMIkids
Clinton, SC
01.2016 - 01.2018
- Demonstrated success in building relationships with clients and providing emotional support.
- Developed individualized care plans with input from clients and their families.
- Adhered to ethical principles and standards to protect clients' confidential information.
- Maintained up-to-date case records with case activity status.
- Developed trusting relationships with social services, health care providers and governmental agencies.
Education
ASSOCIATE'S DEGREE IN HUMAN SERVICES CANDIDATE -
Piedmont Technical College
12.2023
DIPLOMA -
Newberry High School
06.1990
Skills
- Customer service
- Administrative experience
- Word processing
- Writing skills
- Office Management
- Critical Thinking
- Time Management
- Complex Problem-Solving
Certification
- ServSafe
- Diversity Training
- CPR/First Aid
- Career Ready Workshop
- Mental Health Workshop
References
References available upon request
Timeline
Student Intern
Newberry Housing Authority
08.2023 - 12.2023
Internship Student
SC Works
02.2023 - 07.2023
ADMINISTRATIVE ASSISTANT/RECEPTIONIST
Westview Behavioral Health Services
05.2022 - 03.2023
QUALITY CONTROL INSPECTOR
Samsung
03.2018 - 04.2020
CASE MANAGER
AMIkids
01.2016 - 01.2018
ASSOCIATE'S DEGREE IN HUMAN SERVICES CANDIDATE -
Piedmont Technical College
DIPLOMA -
Newberry High School
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