Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Angela Bedolla

Murray,UT

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

4
4
years of professional experience

Work History

Work From Home Agent

Roi Solutions
05.2021 - Current
  • Enhanced customer satisfaction by promptly addressing inquiries and resolving issues in a professional manner.
  • Managed high volume of incoming calls for efficient problem-solving and timely support, ensuring positive client experiences.
  • Provided personalized assistance to customers, boosting overall satisfaction and retention rates.
  • Collaborated with team members to ensure seamless communication and coordination across various departments.
  • Assisted new hires during their onboarding process, fostering a supportive environment while sharing best practices for success as a Work From Home Agent.
  • Achieved performance targets consistently by maintaining a strong work ethic and dedication to excellence in customer service.
  • Navigated computer systems efficiently to access information quickly, providing accurate responses during customer interactions.
  • Handled escalated situations calmly by applying conflict resolution skills when dealing with challenging customers or complex issues.

Cashier

Loves Travel Stop
01.2020 - 05.2022
  • Enhanced customer satisfaction by providing efficient and accurate cash transactions.
  • Streamlined checkout process for increased efficiency and reduced waiting times.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
  • Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.
  • Handled multiple payment methods securely, minimizing discrepancies and potential losses.
  • Resolved customer complaints professionally, leading to improved customer relations and loyalty.

Food Preparation Worker

Blacks Sliders Food Truck
06.2022 - 09.2023
  • Enhanced food presentation by skillfully arranging dishes and garnishing plates.
  • Maintained a clean and sanitary workspace, adhering to strict health and safety standards for optimal work conditions.
  • Assisted chefs in preparing high-quality meals, contributing to excellent customer satisfaction ratings.
  • Collaborated with team members to efficiently complete complex recipes, ensuring timely service to guests.
  • Prepared ingredients according to precise specifications, resulting in consistent meal quality across all menu items.

Education

High School Diploma -

Dale Young Community High School
Brigham City, UT
06.2018

Skills

  • Goal-Oriented
  • Phone Etiquette
  • CRM Knowledge
  • Typing Speed
  • Teamwork and Collaboration

Accomplishments

  • Supervised team of 16 staff members when we had a full Team. to achieve monthly sales goals.
  • Coordinated team meetings to ensure goals were met and tasks were completed on time.
  • Mentored and trained new team members to develop their skills and ensure successful performance
  • Developed and implemented new strategies to increase team productivity and customer satisfaction.
  • Scheduled and assigned tasks to team members.
  • Monitored performance and provided feedback in coachings.

Timeline

Food Preparation Worker

Blacks Sliders Food Truck
06.2022 - 09.2023

Work From Home Agent

Roi Solutions
05.2021 - Current

Cashier

Loves Travel Stop
01.2020 - 05.2022

High School Diploma -

Dale Young Community High School

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Angela Bedolla