Angela Bell
Summary
Proven professional with a strong background in the hospitality and service industry, notably at Morrison Healthcare Food Services. Excelled in enhancing sanitation practices and fostering teamwork, significantly improving kitchen efficiency and employee morale. Demonstrated adaptability and a commitment to health code compliance, ensuring top-notch customer service and safety standards.
Operative professional with solid background in customer service and providing safe and comfortable rides to passengers. Solid understanding of city streets and traffic laws. Knowledgeable in bus maintenance and safety protocols to provide safe and timely transportation for passengers. Committed to helping passengers with special needs.
Overview
22
22
years of professional experience
Work History
Patient Food Service Night Dipper
Morrison Healthcare Food Services
01.2020 - 05.2024
- Maintained a clean and sanitary kitchen environment, adhering to health department regulations and guidelines.
- Increased efficiency in the kitchen by multitasking and coordinating various tasks simultaneously.
- Consistently met or exceeded food safety standards through diligent temperature checks, safe storage practices, and proper handling techniques.
- Collaborated with team members to ensure timely delivery of orders during peak service hours.
- Improved employee morale through open communication, fostering a positive and productive work culture.
Dishwasher
Cracker Barrel
10.2018 - 03.2019
- Kept kitchen areas neat and clean by removing trash and organizing supplies.
- Followed supervisor instructions to complete tasks on time.
- Kept work area clean, dry, and free of debris to prevent incidents and accidents.
- Kept dishes, utensils and glassware clean and rotated following safety standards set by restaurant.
Housekeeper
Stagecoach Hotel & Casino
01.2014 - 09.2017
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
- Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
- Collaborated with other housekeeping staff to complete tasks efficiently and effectively.
- Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
- Upheld high standards of sanitation in common areas, contributing to an inviting atmosphere for guests.
Housekeeping Room Attendant
Hampton Inn By Hilton
11.2017 - 05.2018
- Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
- Replaced used towels and other bathroom amenities such as shampoo, paper towels, and soap.
- Enhanced guest satisfaction by maintaining clean and well-stocked rooms in a timely manner.
- Sanitized all kitchen surfaces, wiped down cabinets, and swept and mopped floors
- Provided exceptional customer service when interacting with guests during their stay, creating a positive impression of the hotel''s commitment towards excellence.
Night Crew Stocker
Fred Meyer Stores
07.2013 - 10.2013
- Maintained a clean and safe work environment by adhering to company safety protocols and procedures.
- Ensured compliance with merchandising guidelines by consistently arranging products according to planograms or visual directives.
- Collaborated effectively with team members to complete nightly tasks efficiently and meet established goals.
- Promoted a positive workplace culture by fostering teamwork, assisting fellow crew members when needed, and maintaining open communication lines.
- Maintained neat, organized stockroom free of hazards.
- Stocked shelves to match planogram images and instructions.
Bus Operator for Municipality of Anchorage
People Mover
09.2002 - 09.2012
- Maintained a clean and safe bus environment for the comfort of all passengers.
- Assisted passengers with disabilities, ensuring their safe boarding, travel, and disembarking from the bus.
- Helped passengers stow and retrieve luggage, bags, wheelchairs and other items.
- Adhered strictly to traffic laws and safety guidelines while operating the bus on assigned routes.
- Implemented conflict resolution strategies to maintain a positive atmosphere onboard the bus during challenging situations.
- Received commendations for exceptional customer service and professionalism during interactions with passengers.
- Participated in ongoing training sessions to stay current on industry best practices and regulatory updates.
- Handled emergency situations calmly and effectively by following established protocols for passenger safety and incident reporting.
Education
Medical Assistant Diploma - Medical Assisting
Ross Medical Education Center
206 North Seven Oaks Dr, Knoxville, TN10.2019
No Degree - Medical Office Specialist
Alaska Computer Institute
Anchorage, AK04.1992
High School Diploma -
Lincoln High School, Tacoma, WA
Tacoma, WA06.1985
No Degree - Welding
Bates Vocational School
Lincoln H.S., Tacoma, WA06.1985
Skills
- Sanitation Practices
- Teamwork and Collaboration
- Problem-solving abilities
- Multitasking Abilities
- Reliability
- Adaptability and Flexibility
- Health Code Compliance
- Customer Service
- Continuous Improvement
- Professionalism
- Hospitality and service industry background
- OSHA
Accomplishments
Received numerous certifications of completion in operator training by the Department of Transportation and the Municipality of Anchorage. Received Good Driving Award for driving skills and sound judgment that prevented a serious accident. Recognized by the governor and the mayor for treatment of people with disabilities. Recognized by multiple passengers for professionalism, courtesy, and safety.
Timeline
Patient Food Service Night Dipper
Morrison Healthcare Food Services
01.2020 - 05.2024
Dishwasher
Cracker Barrel
10.2018 - 03.2019
Housekeeping Room Attendant
Hampton Inn By Hilton
11.2017 - 05.2018
Housekeeper
Stagecoach Hotel & Casino
01.2014 - 09.2017
Night Crew Stocker
Fred Meyer Stores
07.2013 - 10.2013
Bus Operator for Municipality of Anchorage
People Mover
09.2002 - 09.2012
Medical Assistant Diploma - Medical Assisting
Ross Medical Education Center
No Degree - Medical Office Specialist
Alaska Computer Institute
High School Diploma -
Lincoln High School, Tacoma, WA
No Degree - Welding
Bates Vocational School