Extremely motivated and self directed with excellent follow-through and exceptional interpersonal relationship skills. Passionate and capable of leading change that brings results in any work environment.
Overview
20
years of professional experience
Work History
Big Lots
Store Associate
03.2016 - Current
Job overview
Associate - customer service, floor associate, cashier, unload deliveries, store recovery, and stocking, furniture sales. Promote rewards club, furniture protection plan on furniture sales, easy leasing and credit card applications.
Golden Brands
Merchandiser
04.2019 - 12.2023
Job overview
Removed damaged, out-of-code, not-in-set and discontinued items from displays.
Updated pricing and signage to complete product displays and educate customers.
Inspected merchandise for quality and arranged proper display location on floor.
Managed inventory levels with regular monitoring, ordering, and stock replenishment for optimal product availability.
Monitored inventory levels and kept adequate stock in product displays on sales floor.
Organized store merchandise racks by size, style, and color.
Verified products appeared at correct locations in proper quantities.
Reduced out-of-stock instances by conducting regular audits, adjusting inventory counts, and communicating discrepancies to management.
Whitewater Excitement
Camp Host
05.2015 - 10.2015
Job overview
Anticipate and accommodate campers needs, provide a memorable experience for all guests, maintain a clean and family friendly environment through professional customer service, groundskeeping and shuttle bus driver. Developed relationships with guests and co- workers alike to create long term relationships within the organization.
Lemon Cove Village a Tiny House Community
Management
01.2015 - 03.2015
Job overview
Property renovation and development, promote sales of tiny homes, lease lots, daily operate community center, and provide grounds maintenance.
Bennett's Best
Lot Manager
10.2014 - 12.2014
Job overview
Manage and facilitate all that is required for the day-to-day operations of retail lot; make consistent and effective calls on all business dealings internally and externally; promote a friendly and enthusiastic environment that consistently strived to meet the needs and expectations of customers; daily record and report all sales transactions, deposits, labor costs and inventory, arrange and schedule deliveries, hire and train staff. Completed the retail management training course, met goals established and increased sales by 28% over previous year.
Camp Management Company
Camp Host
04.2014 - 07.2014
Job overview
Provide outstanding customer service, monitor sites, enforce rules and regulations, complete daily activity logs, resolve complaints and issues effectively and professionally, provide grounds and building maintenance to designate areas. Professionally performed work related to developing and maintaining relationships in various levels of government, private industry, as well as, federal, state, and local authorities.
The 210 ("two ten")
Lead Volunteer
09.2011 - 10.2013
Job overview
Opening and closing Cafe, provide Barista service, and host events. Have a willingness to tackle new responsibilities and multiple tasks in a positive and professional manner that enabled goals to be met and long term relationships to be developed.
Independent Contractor/Self-employed
Merchandising/Audits
02.2007 - 08.2011
Job overview
Offer accurate product knowledge and provide professional service care to retail locations. Provided business verification audits and demonstrate a high level of confidence and poise in front of others.
Costa Mesa Omelett Parlor
Waitress
01.2006 - 01.2009
Education
Grand Canyon University
Phoenix, AZ
BS from Business Management specialization Hospitality
01.2017
Capella University
Minneapolis, MN
Bachelor's from Business
01.2014
Skills
Able to provide leadership and supervision while implementing policies and procedures to ensure successful completion of company objectives
Positive, 'can-do' attitude, self-motivation and the ability to take initiative; reliable and very personable
Excellent customer service with strong verbal and written communication skills
Computer literacy with the ability to learn and easily adapt to the ever changing work environment
Experienced in driving company trucks/vans, shuttle bus, and trailers, maintaining a clean driving record
A natural steward of the land and servant of all people with a high level of emotional intelligence
CUST
An undergraduate working towards a bachelor degree in Business Management, specialization in Marketing. Highly experienced in customer service with effective communication skills and the ability to motivate and lead teams. Strong work ethic with a keen aptitude for working with people from all walks of life.
Willing to relocate: Anywhere
Authorized to work in the US for any employer
Timeline
Merchandiser
Golden Brands
04.2019 - 12.2023
Store Associate
Big Lots
03.2016 - Current
Camp Host
Whitewater Excitement
05.2015 - 10.2015
Management
Lemon Cove Village a Tiny House Community
01.2015 - 03.2015
Lot Manager
Bennett's Best
10.2014 - 12.2014
Camp Host
Camp Management Company
04.2014 - 07.2014
Lead Volunteer
The 210 ("two ten")
09.2011 - 10.2013
Merchandising/Audits
Independent Contractor/Self-employed
02.2007 - 08.2011
Waitress
Costa Mesa Omelett Parlor
01.2006 - 01.2009
Grand Canyon University
BS from Business Management specialization Hospitality