Angela Bermudez
The Bronx,NY
Summary
Proven to enhance customer satisfaction and streamline operations, I leveraged my heavy lifting expertise and exceptional customer service skills at Marriott and other venues. Skilled in quality control and adaptable to changing environments, I consistently exceed performance goals, evidenced by a 30% increase in repeat business at Shelly through relationship building and efficient service delivery. Knowledgeable Mover driven to exceed expectations in all areas with resourcefulness and problem-solving strengths. Quick learner skilled at adapting to changing demands. Maintain high levels of customer service on busy and high-demand days.
Overview
3
3
years of professional experience
Work History
Relocation
06.2024 - Current
New start for my education, I am settling in a new state.
Cashier
Shelly
12.2022 - 06.2024
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Stocked, tagged and displayed merchandise as required.
- Streamlined checkout process for increased efficiency and reduced waiting times.
Housekeeper
Marriott
04.2021 - 12.2022
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
- Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
- Collaborated with other housekeeping staff to complete tasks efficiently and effectively.
- Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
- Maintained a spotless environment for guests through diligent daily housekeeping tasks.
Bar Attendant
VANDAL
10.2021 - 12.2021
- Managed cash register transactions accurately, ensuring proper handling of payments and tips.
- Successfully collaborated with other staff members to provide seamless service during high-volume periods.
- Checked ID cards and verified bar guests were of legal age.
- Operated and closed down bar station according to sanitation regulations and safety standards.
Education
High School Diploma -
Livingston Collegiate Academy
New Orleans, LA01.2021
Skills
- Loading and unloading proficiency
- Heavy Lifting Expertise
- Customer Service-Oriented
- Quality Control Awareness
- Adaptable and Flexible
- Verbal and written communication
- Problem-Solving
- Organizational Skills
- Critical Thinking
Languages
Spanish
Native or Bilingual
Garifuna
Native or Bilingual
English
Professional Working
Timeline
Relocation
06.2024 - Current
Cashier
Shelly
12.2022 - 06.2024
Bar Attendant
VANDAL
10.2021 - 12.2021
Housekeeper
Marriott
04.2021 - 12.2022
High School Diploma -
Livingston Collegiate Academy