Summary
Overview
Work History
Education
Skills
Work Availability
Work Preference
Accomplishments
Timeline
AssistantManager

Angela Blevins

Assistant Manager/ Customer Service
Jonesborough,TN

Summary

-Versatile and results-oriented professional with a proven track record at Dollar General Store, adept in staff management and customer service. Excelled in improving customer satisfaction and reducing financial discrepancies through effective problem-solving and team leadership. Skilled in money handling and staff training, consistently enhancing operational efficiency and team motivation.

-Professional with strong background in leadership and team management. Proven track record in driving results and ensuring team collaboration. Skilled in strategic planning, problem-solving, and adapting to dynamic environments. Known for reliability, effective communication, and delivering high-quality outcomes.

Overview

14
14
years of professional experience

Work History

Assistant Manager

Dollar General Store
10.2023 - 11.2024

Weekly scheduling all employee's, Key holder open and closing. Deposits, Bank run for change and deposits. Over looking the entire store, Customer Service. Customer care, stocking, unloading trucks. Register over rides.

  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
  • Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
  • Improved customer satisfaction by addressing and resolving complaints promptly.

Assistant Store Manager

Ups Store
12.2022 - 09.2023
  • Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
  • Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
  • Payroll
  • shipping and receiving
  • Scheduling

Rural Mail Carrier

USPS
04.2013 - 11.2022
  • Developed strong relationships with rural customers through consistent communication and exceptional service quality.
  • Assisted in training new employees on proper procedures for sorting, loading, and delivering mail in a rural setting.
  • Handled accurate cash payments for postage and incurred fees.
  • Certified Mail and cash management
  • Bonds
  • Notary certified

Patient Service Representative

JCMC
03.2011 - 03.2013
  • Participated in ongoing training programs related to HIPAA compliance, maintaining up-to-date knowledge on regulatory requirements.
  • Insurance claims
  • Phlebotomy Technician
  • Process Referrals for specialist

Education

No Degree - Business And Phlebotomy

Northeast State Community College
Blountville, TN
07-2027

Skills

  • Customer service
  • Money handling
  • Team leadership
  • Problem-solving
  • Time management
  • Team motivation
  • Staff training and development
  • Staff management
  • Workload management

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Work Preference

Work Type

Full Time

Location Preference

HybridOn-SiteRemote

Accomplishments

  • Supervised team of 13 staff members.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.

Timeline

Assistant Manager

Dollar General Store
10.2023 - 11.2024

Assistant Store Manager

Ups Store
12.2022 - 09.2023

Rural Mail Carrier

USPS
04.2013 - 11.2022

Patient Service Representative

JCMC
03.2011 - 03.2013

No Degree - Business And Phlebotomy

Northeast State Community College
Angela BlevinsAssistant Manager/ Customer Service