Angela Bobst
La Pine,OR
Summary
Take-charge professional delivering executive support and team leadership to business operations. Dependable and detail-oriented to manage multiple tasks and priorities. Broad experience includes office management, invoicing, team building, database management, and vendor negotiations. Recognized for exemplary work ethic, professionalism, and customer relations skills.
Overview
16
16
years of professional experience
Work History
Internal Operations Manager
Pangea Chiropractic
Bend , OR
06.2019 - 04.2024
- Improved productivity initiatives, managing accounts, and scheduling appointments.
- Monitored progress by establishing plans, budgets and measuring results.
- Appraised inventory levels on frequent basis, ordering new merchandise to keep quantities well-stocked.
- Implemented successful business strategies to increase revenue and target new markets.
- Reviewed sales and activity reports to measure productivity or goal achievement.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
- Prepared staff work schedules and assigned team members to specific duties.
- Completed thorough opening and closing functions to maintain operational standards each day.
- Used excellent verbal skills to engage patients in conversation and effectively determine needs
- Analyzed, compiled and presented statistical, financial and production processing reports to senior leadership.
- Created company handbook to document procedures and consistently updated team training manual.
- Established and maintained positive working relationships with community organizations, acting as company representative at classes, meetings and events.
- Evaluated and enhanced workflow to implement best practices, reduce costs and increase staff motivation
- Supervised daily activities of support staff ensuring all tasks were completed according to schedule and patient needs.
- Created detailed reports outlining operational performance data such as KPIs, Marketing Reports, and Company Scoreboard.
- Developed and implemented strategies for improving leadership skills and customer service levels through personal development and consistent team training.
- Conducted regular meetings with team to assess progress towards goals, discuss challenges and brainstorm solutions.
- Assigned tasks to team members based on individual strengths, abilities and workloads.
- Managed multiple internal projects from planning through execution.
- Analyzed existing operations to identify areas for improvement and cost reduction.
Wellness Advocate
Doterra Essential Oils
11.2011 - 12.2020
- Educated people on the importance of healthy lifestyle habits through classes as well as individual consultations.
- Created promotional materials to increase oil education and classes within the community.
- Organized activities such as health fairs, seminars, and workshops to raise public awareness about natural health alternatives.
- Coordinated team-building events to foster camaraderie.
- Applied concise time-management to meet deadlines.
- Answered calls and interacted with team and community members to provide leadership and education of oils.
- Helped people enroll as a Wellness Advocate and learn the online systems.
- Created, participated in, and oversaw training courses focused on team and community education.
Marketing Director
Bobst Marketing
01.2008 - 11.2011
- Organized promotional campaigns, including social media, print materials, and website content.
- Created customer-focused messaging that resonates with target audiences.
- Conducted market research to identify customer needs and preferences.
- Directed the development of digital assets such as websites, blogs, email campaigns.
- Coordinated events such as trade shows and networking opportunities to promote businesses, products and services.
- Maintained up-to-date knowledge of industry trends through consistent education.
- Updated web pages and social media profiles with engaging and current content.
- Interviewed and hired talented individuals to add value to marketing team.
Education
Chiropractic Assistant Certification -
Oregon Board of Chiropractic Examiners
Salem, OR10-2023
Certified Health Coach - Health And Wellness
Health Coach Institute
Online01-2017
High School Diploma -
Yelm High School
Yelm, WA06-1993
Skills
- Schedule Management
- Administrative Management
- Resource Management
- Performance Improvement
- Customer Relations
- Project Management
- Business Development Support
- Data Management
- Systems Implementation
- Time Management
- Records Organization and Management
- Calendar Management
- Inventory Tracking and Management
- Problem-Solving
- Organizational Skills
- Employee Scheduling
- Self Motivation
- Professionalism
- Delegating Work
- Business Leadership
- Attention to Detail
- Adaptability and Flexibility
- Operations Management
- Program Administration
References
References available upon request.
Timeline
Internal Operations Manager
Pangea Chiropractic
06.2019 - 04.2024
Wellness Advocate
Doterra Essential Oils
11.2011 - 12.2020
Marketing Director
Bobst Marketing
01.2008 - 11.2011
Chiropractic Assistant Certification -
Oregon Board of Chiropractic Examiners
Certified Health Coach - Health And Wellness
Health Coach Institute
High School Diploma -
Yelm High School