Summary
Overview
Work History
Education
Skills
Timeline
Generic

Angela Bohanan

Shelbyville,TN

Summary

Enthusiastic Housekeeping Supervisor offering [Number] years of hospitality experience. Hands-on manager and team leader dedicated to providing high-quality, efficient housekeeping operations in support of guest needs. Greets and assists guests with questions or problems to resolve situations to promote guest satisfaction while maintaining service within policy guidelines. High-energy [Job Title] successful at working with all hotel departments to facilitate communication, quality and service initiatives. Hardworking and resourceful with strong communication skills and adaptable approach. Maintains proper documentation of duties accomplished during work shift and reports safety hazards or maintenance deficiencies for proper handling.

Overview

17
17
years of professional experience

Work History

Cleaning Captain

Self Employed Services
Surrounding, TN
01.2004 - 12.2020
  • Swept and mopped floors, vacuumed carpets, and dusted surfaces in all areas of the facility.
  • Cleaned restrooms, including toilets, sinks, showers and bathtubs, and mirrors.
  • Stocked restroom supplies such as toilet paper, soap, and paper towels.
  • Emptied all wastebaskets and disposed of trash in designated receptacles.
  • Scrubbed walls to remove dirt and grime.
  • Maintained cleaning equipment in good working condition.
  • Sanitized all high-touch areas using approved chemicals.
  • Responded promptly to customer requests for cleaning services.
  • Performed weekly deep cleanings of restrooms and other common areas.
  • Transported heavy materials between job sites using company vehicles.
  • Assisted with special projects related to cleaning or maintenance when needed.
  • Replaced light bulbs as necessary throughout the building.
  • Inspected rooms for damages before beginning work on them.
  • Disinfected furniture and equipment after use by customers or staff.
  • Followed safety protocols while performing tasks such as ladder climbing or chemical handling.
  • Recorded daily activities accurately in logbooks provided by management.
  • Complied with OSHA regulations for hazardous material disposal.
  • Ensured all products used were safe for use around children or pets.
  • Monitored inventory levels of cleaning supplies and restocked shelves as needed.
  • Created inventory checklists and stocked housekeeping carts.
  • Cleaned windows, glass partitions and mirrors with cleaners and sponges.
  • Restocked supplies, replacing toiletries, liners and soaps.
  • Sanitized frequented areas and equipment using approved supplies.
  • Removed trash bags, broke down boxes and placed recyclable materials in designated disposal areas.
  • Handled, labeled and safely stored various hazardous chemicals and solutions to prevent injuries.
  • Kept bathrooms in clean, functional condition by scrubbing stalls, sanitizing sinks and tidying storage shelves.
  • Performed daily dusting, leather and wood surface polishing and wall washing.
  • Transported trash and hazardous waste to appropriate disposal area.

Driver (customer Service)

Uber And Lyft
Nashville, TN
04.2021 - present
  • Performed activities on time while maintaining regular attendance and punctuality to support scheduling and work coverage.
  • Transported clients to specified destinations safely and on-time.
  • Secured merchandise, avoiding damage during transportation.
  • Utilized GPS to optimize routes and continuously meet estimated delivery times.
  • Documented daily mileage, gas and other data.
  • Ensured compliance with DOT regulations and other applicable laws governing transportation of cargo.
  • Monitored road conditions during trips to determine if any adjustments need to be made due to weather or traffic delays.

Education

Associate of Arts - Business Communications

Middle Tennessee State University
Murfreesboro, TN
05-1997

Skills

  • Floor Sanitizing
  • Sweeping And Mopping
  • Cleaning And Sanitizing
  • Floor Sweeping

Timeline

Driver (customer Service)

Uber And Lyft
04.2021 - present

Cleaning Captain

Self Employed Services
01.2004 - 12.2020

Associate of Arts - Business Communications

Middle Tennessee State University
Angela Bohanan