Angela Bolt
Merritt Island
Summary
Dynamic Flight Attendant with Southwest Airlines, consistently delivering exceptional in-flight service and adept conflict resolution. Ability to maintain safety and enhance passenger satisfaction through effective communication and problem-solving skills. Committed to fostering a positive environment while managing challenging situations with a dedicated work ethic and attention to detail. Prepared to excel in a support role addressing customer needs and delivering timely solutions.
Overview
20
20
years of professional experience
Work History
Flight Attendant
Southwest Airlines
03.2005 - Current
- Demonstrated flexibility and adaptability amidst schedule changes, delays, or challenging situations while maintaining a positive attitude.
- Maintained a safe cabin environment by conducting pre-flight safety checks and adhering to FAA regulations.
- Handled medical emergencies calmly and competently following established protocols while liaising with the cockpit crew as needed.
- Enhanced passenger satisfaction by providing exceptional in-flight service and addressing individual needs.
Education
Bachelor of Business Administration - Accounting
Georgia State University
Atlanta, GA01-2011
Skills
- Customer assistance
- Detail-oriented
- Experienced with Microsoft Office applications
- Effective team engagement
- Dedicated work ethic
- Hospitality service expertise
- Verbal and written communication
- Confident oral communication
- Problem-solving
- Conflict Resolution
- Time management
Timeline
Flight Attendant
Southwest Airlines
03.2005 - Current
Bachelor of Business Administration - Accounting
Georgia State University
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