To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Hi, I’m
Angela Bonstell
Business Advisor
Marion ,IL
Summary
Work History
Northstar Insurance Advisors
Business Advisor
12.2022 - Current
Job overview
- Trained on sales and account management practices to reduce process lags and enhance performance, efficiency and profitability.
- Developed and led group training courses to align with corporate sales and service goals.
- Managed recruitment, training and development for highly effective sales team.
- Collaborated with Human Resources to facilitate recruitment promotion at job fairs and other community events.
- Provided coaching and mentoring to employees.
- Trained and mentored new personnel hired to fulfill sale roles.
- Facilitated virtual, in-person and blended learning sessions.
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
Advanced Resources
Business Develpoment Manager/Recruiting Specialist
04.2022 - 11.2022
Job overview
- Established relationships with key decision-makers within customer's organization to promote growth and retention.
- Negotiated and closed long-term agreements with new clients in assigned territory.
- Worked with existing customers to increase purchases of services.
- Negotiated, prepared and signed contracts with clients.
- Performed research to uncover potential target areas, markets and industries.
- Confirmed appointments and interviews with job candidates.
- Generated specific candidate pool for career opportunities through strategic placement of advertisements, evaluation of applicant credentials, and conducting initial interviews and pre-screening assessments.
- Leveraged social media platforms and online job boards to advertise open positions and engage with potential candidates.
- Followed up with notable applicants sourced via industry-specific pipelines, events and job fairs.
- Evaluated strengths and weaknesses of candidates through effective screening processes.
- Developed recruiting strategies to identify qualified candidates and build network.
- Advised, coached and counseled recruiters and staff to support human resources policies, procedures, programs and labor relations.
- Hired employees and initiated new hire paperwork process.
Fairwinds Rivers Edge
Restaurant Manager
04.2021 - 04.2022
Job overview
- Supervised all areas of restaurant to keep it clean and well-maintained.
- Immediately resolved issues with patrons by employing careful listening and communication skills.
- Kept restaurant compliant with all federal, state and local hygiene and food safety regulations.
- Implemented and supervised orientation procedures for new hires.
- Facilitated criminal background check process for new hires.
- Met with staff to resolve difficult situations related to performance and conflict management.
- Coached managers through employee engagement, documentation, discipline and performance improvement plans.
- Conducted confidential investigations of discrimination, harassment and workplace violence.
- Developed and enforced company policy and procedures relating to human resources activity.
- Audited workplace, employee and management policies and procedures.
- Managed change through open communication for addressing employee concerns, allowing for different opinions and publicizing new strategies.
- Identified team weak points and implemented corrective actions to resolve concerns.
- Recruited and hired employees offering talent, charisma and experience to restaurant team.
- Shadowed employees to determine accurate description of duties and skills required for each position.
Prolgistix
Onsite Recruitment Manager/Safety Compliance Manager
06.2018 - 04.2021
Job overview
- Generated specific candidate pool for career opportunities through strategic placement of advertisements, evaluation of applicant credentials, and conducting initial interviews and pre-screening assessments.
- Verified applicant references and employment details.
- Evaluated strengths and weaknesses of candidates through effective screening processes.
- Oversaw full cycle recruiting for 200 plus vacancies each quarter.
- Completed human resource operational requirements by scheduling and assigning employees.
- Collected and analyzed information to monitor compliance outcomes and identify and address trends of non-compliant behavior.
- Inspected job sites and facilities to detect potential health hazards and put corrective measures immediately into effect.
- Reduced worker's compensation premiums through safety training and incentive programs.
- Trained employees in most current regulations and practices in effort to prevent mishaps and promote overall safety.
- Documented human resources records and maintained confidentiality of sensitive personal information.
- Advocated for staff members and counsel supervisors to identify and resolve conflicts.
Fairwinds Rivers Edge
Restaurant Manager
09.2015 - 06.2018
Job overview
- Carefully interviewed, selected, trained and supervised staff.
- Promoted positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.
- Led and directed team members on effective methods, operations and procedures.
- Oversaw front of house personnel to maintain adequate staffing and minimize overtime.
- Conducted health, safety and sanitation process evaluations to identify and remedy any violations immediately.
- Maintained safe working and guest environment to reduce risk of injury and accidents.
- Effectively managed payroll and timekeeping, and paperwork for new hires and terminations.
- Met, greeted and encouraged feedback from customers and used feedback to implement positive changes within restaurant.
Applebee's Neighborhood Grill & Bar
Server/Key Holder/Manager of Operations
08.2009 - 09.2015
Job overview
- Completed store opening and closing procedures.
- Counted out cash drawers and balanced totals.
- Opened and closed store 5-6 days per week by counting registers, making deposits and storing and filing all daily paperwork.
- Trained and mentored new employees.
- Oversaw employee performance, corrected problems and increased efficiency to maintain productivity targets.
- Established and optimized schedules to keep coverage and service in line with forecasted demands.
- Improved customer service by projecting friendly and knowledgeable attitude.
Education
CasaMarion, Il
Training from Court Appointed Child Advocate
06.2023
University Overview
Elsberry High SchoolElsberry, MO
High School Diploma
05.2000
University Overview
Skills
- Employee Orientation
- Interpersonal Communication Skills
- Performance Improvement
- Recruitment Management
- Retention Program Development
- Corrective Actions
- HR Support
- Performance Appraisal
- Termination Processing
- Kronos Timekeeping and Attendance
- ADP Timekeeping and Attendance
- Sales Team Development
- Coaching and Development
- Client Rapport-Building
Timeline
Business Advisor
Northstar Insurance Advisors
12.2022 - Current
Business Develpoment Manager/Recruiting Specialist
Advanced Resources
04.2022 - 11.2022
Restaurant Manager
Fairwinds Rivers Edge
04.2021 - 04.2022
Onsite Recruitment Manager/Safety Compliance Manager
Prolgistix
06.2018 - 04.2021
Restaurant Manager
Fairwinds Rivers Edge
09.2015 - 06.2018
Server/Key Holder/Manager of Operations
Applebee's Neighborhood Grill & Bar
08.2009 - 09.2015
Casa
Training from Court Appointed Child Advocate
Elsberry High School
High School Diploma
Overview
14
years of professional experience
Similar Profiles
Leigha DeBellLeigha DeBell
Employee Engagement/Life and Health Coach at Northstar Insurance AdvisorsEmployee Engagement/Life and Health Coach at Northstar Insurance Advisors
Avaline PageAvaline Page
Lead Generation at Northstar Insurance AdvisoryLead Generation at Northstar Insurance Advisory
Myles CanadyMyles Canady
Licensed Health Insurance Agent at Missouri Insurance AdvisorsLicensed Health Insurance Agent at Missouri Insurance Advisors