Angela Borgner
Starke,FL
Summary
Healthcare support professional with a strong background in surgical technology, insurance verification, EPIC charting, and patient scheduling. Recent CPC certification adds medical billing and coding knowledge, supported by clerical, financial, and customer service duties in fast-paced clinical settings.
Overview
16
16
years of professional experience
Work History
Financial Administration
UF Health Physicians Office
Starke, FL
08.2021 - Current
- Managed financial distribution processes to ensure timely payments.
- Executed data entry tasks to ensure accuracy of records in database.
- Conducted medical billing and coding to streamline healthcare operations.
- Utilized knowledge of insurance policies and operations to assist clients.
- Provided customer service to resolve inquiries and enhance client satisfaction.
- Coordinated scheduling of appointments to optimize team efficiency.
- Participated in training for referral operations and prior authorizations to improve process understanding.
- Multiple clerical duties including but not limited to: answering phone, faxing, scanning, etc.
Surgical Technologist
UF Health FSC/CSC Surgical Center
Gainesville, FL
07.2016 - 11.2021
- Maintained a sterile field during surgical procedures.
- Assisted in general surgical procedures for adult and pediatric patients in a clinical setting.
- Assisted in orthopedic surgical procedures for adult and pediatric patients in a clinical setting.
- Assisted in plastic surgical procedures for adult and pediatric patients in a clinical setting.
- Assisted in gynecological surgical procedures in a clinical environment.
- Assisted in urological procedures for adult and pediatric patients in a clinical environment.
- Assisted in ENT procedures for adult and pediatric patients in a clinical environment.
- Assisted in sports medicine surgical procedures in a clinical setting.
- Assisted in ophthalmic surgical procedures in a clinical environment.
- Prepared operating room for surgeries, ensuring all necessary instruments and supplies were in place.
Surgical Technologist
Baptist Medical Center
Jacksonville, FL
09.2013 - 07.2016
- Assisted during surgical OB procedures, facilitating a smooth and efficient operation.
- Maintained a sterile field during procedures.
- Assisted the doctor during vaginal deliveries
- Assisted in labor and delivery procedures in a clinical setting.
- Anticipated needs of doctors and nurses, enhancing workflow and patient care.
- Assist the nurses with moving, transporting, positioning, lab specimens, etc.
- Restocked medical carts and rooms, ensuring continuous availability of essential supplies.
- Respond in emergency situations
- Charge patients after procedure
Surgical Technologist
Lake Butler Hospital Hand Surgery Center
Lake Butler, FL
11.2011 - 03.2014
- Hand Surgery
- Sterile Processing
- Processed supply orders to ensure availability of essential materials for surgical procedures
- Restocked medical supply shelves to maintain optimal inventory levels for efficient patient care
- Acquired necessary medical equipment
- Coordinated appointments for patient care
- Performed cleaning of medical equipment
- Conducted inventory checks to monitor supply levels and prevent shortages
- Entered patient data into electronic records
- Wound Care Education
- Wound Debridement
- Suture Removal
- Minor office surgeries
Surgical Technologist
Lake City Medical Center
Lake City, FL
09.2010 - 01.2012
- Assisted in laparoscopic surgical procedures.
- Assisted in endoscopic procedures.
- Facilitated orthopedic surgical procedures by preparing necessary equipment and instruments.
- Assisted in urological surgical procedures.
- Assisted in plastic surgical procedures.
- Assisted in ENT procedures.
- Supported general surgical procedures by preparing instruments and ensuring sterile environment.
- Coordinated ordering and stocking of laparoscopic supplies to maintain optimal inventory levels.
Education
Certificate - CPC
Santa Fe Community College/AAPC
Gainesville, FL11-2025
Degree -
Florida State College of Jacksonville
Jacksonville, FL12-2010
Certificate - CST
Florida Career Coast a division of FSCJ
Jacksonville, FL06-2010
Major - Nursing
Santa Fe Community College
Gainesville, FL05-2008
Diploma - General
Summerville High School
Summerville, SC05-2001
Skills
- Administrative support
- Proficient in Word, Excel, PowerPoint, and Publisher
- Multitasking
- Claims processing
- Healthcare compliance
- Healthcare support services
- Team collaboration
- Financial data analysis
- Client account management
- Strong organizational skills
- Budget management
- Financial audits
- Process optimization
- Team coordination
- Inventory management
- Patient financial counseling
- Insurance claims management
- Financial software proficiency
- Microsoft Excel
Custom
I believe I would make an excellent addition to the team. I have a wide scope of knowledge and experience in the health care field.
Timeline
Financial Administration
UF Health Physicians Office
08.2021 - Current
Surgical Technologist
UF Health FSC/CSC Surgical Center
07.2016 - 11.2021
Surgical Technologist
Baptist Medical Center
09.2013 - 07.2016
Surgical Technologist
Lake Butler Hospital Hand Surgery Center
11.2011 - 03.2014
Surgical Technologist
Lake City Medical Center
09.2010 - 01.2012
Certificate - CPC
Santa Fe Community College/AAPC
Degree -
Florida State College of Jacksonville
Certificate - CST
Florida Career Coast a division of FSCJ
Major - Nursing
Santa Fe Community College
Diploma - General
Summerville High School