Angela Boyer
Henrico,VA
Summary
Detail-oriented professional with strong organizational skills in office management and accounts receivable. Known for maintaining financial accountability and optimizing resource management to support strategic business outcomes.
Overview
18
18
years of professional experience
Work History
Office Manager
Team Fishel
Richmond, VA
01.2019 - Current
- Participated in the month-end close process, ensuring accurate reporting of our financials.
- Monthly, quarterly and annual profit and loss statements and balance sheets.
- Streamlined office operations by implementing efficient scheduling and resource management practices.
- Coordinated communication between departments to enhance workflow and project completion.
- Managed inventory systems to ensure availability of essential supplies and materials.
- Developed training programs for new staff, improving onboarding efficiency and retention rates.
- Oversaw budget management and expense tracking to maintain financial accountability across departments.
- Led initiatives to optimize office layout, promoting productivity and collaboration among team members.
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Conducted regular inventory assessments of office supplies, ordering necessary items proactively to prevent stock shortages.
- Enhanced team productivity by delegating tasks effectively and overseeing daily workflow.
- Coordinated office events and meetings, ensuring timely execution and optimal scheduling for all participants.
- Assisted in the recruitment process, conducting interviews and onboarding new employees to promote a seamless integration into the team dynamic.
- Facilitated smooth communication between departments, addressing concerns promptly to maintain harmonious work relationships.
- Supported department heads in accomplishing their goals through diligent administrative assistance such as report generation and data entry.
- Facilitated positive work environment, addressing employee concerns promptly and fostering culture of mutual respect.
- Resolved office disputes swiftly and equitably, maintaining harmonious workplace.
- Conducted regular reviews of office procedures, identifying and implementing improvements for operational excellence.
- Handled sensitive employee and client information with utmost confidentiality, maintaining trust and integrity.
- Hired, managed, developed and trained staff, established and monitored goals, conducted performance reviews and administered salaries for staff.
- Coordinated individual duties after careful evaluation of each employee's skill level and knowledge.
- Delegated tasks to administrative support staff to organize and improve office efficiency.
- Built highly-efficient administrative team through ongoing coaching and professional development opportunities.
Accounts Receivable Analyst
Willbros T&D Services
Richmond, VA
07.2012 - 11.2018
- Analyzed accounts receivable aging reports to identify discrepancies and improve cash flow management.
- Streamlined invoicing processes, reducing turnaround time and enhancing accuracy in billing operations.
- Collaborated with cross-functional teams to resolve customer disputes and ensure timely payments.
- Monitored collections activities, providing insights to senior management to inform strategic decisions.
- Reduced collection time for outstanding invoices by closely monitoring aged accounts and maintaining frequent communication with clients.
- Participated in the month-end close process, ensuring accurate reporting of accounts receivable balances and timely submission of data for financial statements.
- Collected, compiled and analyzed data to prepare customer invoices per contractual requirements.
- Supported internal and external audits by providing necessary documentation and insights related to accounts receivable transactions and processes.
- Performed thorough account reconciliations to locate discrepancies and ensure accuracy in company records, avoiding costly errors down the line.
- Contacted internal and external customers to obtain documentation to support invoices and claims.
- Developed professional relationships with internal and external clients to encourage open communication and feedback.
- Prepared spreadsheets using formulas, V-lookup and other intermediate and advanced Microsoft Excel skills.
- Posted cash receipts to customer accounts to maintain current and accurate account balances.
- Deposited checks and worked with accounting supervisor to determine coding and prepare related entries.
- Effectively communicated with clients about payment needs and kept updated, detailed and accurate ledgers.
- Gathered, evaluated and summarized account data in detailed financial reports.
- Supported management by processing invoices and documents with consistent on-time delivery.
- Matched purchase orders with invoices and recorded necessary information.
- Reconciled company bank, credit card and line of credit accounts, investigating, and resolving discrepancies to keep accounts audit-ready.
- Entered figures using 10-key calculator to compute data quickly.
- Created detailed expense reports to facilitate reimbursement for business expenses incurred.
- Handled day-to-day accounting processes to drive financial accuracy.
- Generated invoices upon receipt of billing information and tracked collection progress.
- Reduced financial discrepancies, effectively reconciling bank accounts and organizing information into accounting software.
Accounts Receivable Analyst
MCV Foundation
Richmond, VA
12.2007 - 02.2011
- Enhanced cash flow by diligently tracking and reconciling customer payments, ensuring prompt resolution of discrepancies.
- Managed and responded to correspondence and inquiries from customers and vendors.
- Maintained account accuracy by reviewing and reconciling checks monthly.
- Input financial data and produced reports using Microsoft Access
- Reconciled account information and reported figures in general ledger by comparing to bank account statement each month.
- Maintained excellent financial standings by working closely with bookkeeper to process business transactions.
- Inspected account books and recorded transactions.
- Monitored collections activities, providing insights to senior management to inform strategic decisions.
- Developed professional relationships with internal and external clients to encourage open communication and feedback.
- Posted cash receipts to customer accounts to maintain current and accurate account balances.
- Deposited checks and worked with accounting supervisor to determine coding and prepare related entries.
- Entered figures using 10-key calculator to compute data quickly.
Education
Legal - Legal
Braxton School of Business
Richmond, VASkills
- Office management
- Organizational skills
- Office administration
- Data entry
- Clear oral/written communication
- Billing
- Document management
- Payroll and budgeting
- Account reconciliation
- Staff management
- Staff hiring
- Conflict management
Accomplishments
- Advanced from Office Lead to Office Manager within two months, the previous Office Manager was leaving
- Fostered a positive team culture, reducing staff turnover.
Timeline
Office Manager
Team Fishel
01.2019 - Current
Accounts Receivable Analyst
Willbros T&D Services
07.2012 - 11.2018
Accounts Receivable Analyst
MCV Foundation
12.2007 - 02.2011
Legal - Legal
Braxton School of Business