Angela Bracamonte
Summary
Dedicated Team Leader experienced in designing production schedules and maximizing team productivity. Achieved targets through strong customer service and organizational skills while maintaining a focus on employee safety. Committed to contributing to company success through proactive management and effective team collaboration.
Overview
1
1
year of post-secondary education
29
29
years of professional experience
Work History
Emergency Department Team Lead
Clovis Community Medical Center
Clovis, California
10.2025 - Current
- Monitored patient service standards and staff performance to maintain high-quality care
- Provided leadership and guidance to team members, ensuring that tasks were completed on time and to a high standard.
- Led daily team workflows in medical center operations
- Coordinated staff schedules to ensure optimal coverage during peak hours
- Trained new team members on hospital procedures
- Resolved workflow issues during busy hospital shifts
- Assisted the manager in setting achievable goals for the team while monitoring progress toward them.
- Motivated and empowered team members to enhance customer satisfaction and foster loyalty.
PATIENT ACCESS REPRESENTATIVE
FRESNO HEART AND SURGICAL HOSPITAL
09.2022 - Current
- Registered patients for appointments and admissions, ensuring accurate demographic and insurance information.
- Answered multi-line phones to assist patients and direct calls.
- Handled various work queues to ensure efficient patient processing.
- Assisted patients with signing all required documents.
- Processed payments and balanced the cash drawer
- Checked patient insurance coverage for accuracy using hospital registration systems.
- Registered patients for appointments and admissions, ensuring accurate demographic information
CHRONIC CARE MANAGEMENT COORDINATOR
PRIMARY CARE CONSULTANTS
09.2014 - 09.2022
- Consistently handling administrative duties, answering multi - line phones, scheduling appointments, and maintaining medical records.
- Reviewed patient records for care management needs and follow-up tasks.
- Scheduled appointments and communicated visit details to patients
MEDICAL UNIT CLERK
COMMUNITY REGIONAL MEDICAL CENTER
12.1997 - 03.2006
- Coordinated patient admissions, transfers, and discharges on busy medical units.
- Maintained accurate charts, records, and unit documentation for clinical staff.
- Managed patient inquiries, ensured confidentiality while providing information, and guided families to operating room, post-anesthesia care unit, and waiting areas.
- Responded to incoming phone calls from patients and staff. and routed calls for nurses, physicians, and patients.
Education
MEDICAL ASSISTANT CERTIFICATION -
BOSTON REED
Fresno, CA 06.2011 - 01.2012
HIGH SCHOOL DIPLOMA -
ROOSEVELT HIGH SCHOOL
Skills
- EPIC and EMR expertise
- Epic charting
- Patient registration
- Insurance verification
- Patient Scheduling
- Payment Processing
- Knowledge of OSHA and HIPAA standards
- Team Leadership
Timeline
Emergency Department Team Lead
Clovis Community Medical Center
10.2025 - Current
PATIENT ACCESS REPRESENTATIVE
FRESNO HEART AND SURGICAL HOSPITAL
09.2022 - Current
CHRONIC CARE MANAGEMENT COORDINATOR
PRIMARY CARE CONSULTANTS
09.2014 - 09.2022
MEDICAL ASSISTANT CERTIFICATION -
BOSTON REED
06.2011 - 01.2012
MEDICAL UNIT CLERK
COMMUNITY REGIONAL MEDICAL CENTER
12.1997 - 03.2006
HIGH SCHOOL DIPLOMA -
ROOSEVELT HIGH SCHOOL