ANGELA BRAXTON
Washington,DC
Summary
Administrative professional supervisor, case management and technical support experience with and Government Agency Non-profit. With a technical background that provide great teamwork, direct customer communication skills. Courteous, efficient, and result driven professional with the overall work ethic that allows to develop, coordinate, manage and deliver services in a manner in which reflects the mission, philosophy and policies of the organization. Fantastic at using online portal for data entry and analysis. Excellent multitasking and applying real-world solutions to long-term licensing issues. Responsible Licensing Speciliast keen understanding of local ordinances and municipal rules and regulations. Strong bookkeeping, public administration and accounting talents. Gifted at maintaining records, issuing licenses and validating official records. Superb computer, interpersonal and verbal and written communication skills. Fantastic at using online portal for data entry and analysis. Excellent multitasking and applying real-world solutions to long-term licensing issues.
Overview
25
25
years of professional experience
Work History
Health Licensing Specialist
District of Columbia Government Department of Health
09.2011 - 03.2023
- Participating with process for licensure by examination, endorsement, verifications, reinstatement renewal and reactivation of qualified applicants; compiled required documentation and recommended licensure actions to supervisor of regulatory Board regarding qualifications over 10,000 applicants
- Adhering policies and procedures
- Following procedure of HRLA rules and policies to adhere to licensing
- Performed variety of tasks related to compiling documents on Profession Board with disciplinary actions
- Processed and reviewed documents within applications in order to evaluate qualifications or eligibility of applicants being licensed
- Perform review and analysis of incoming documents to determine completeness of applications and contractual documents
- Performed tasks in support board meeting
- Perform and collect PSV (primary source verification) documentation for licensing, board certifications, National Practitioner Data Bank (NPDB) and/or other sources as required based on DC Board, credentialing policies
- Maintain credentialing database and ensure up-to-date information is obtained at all times will 100% accuracy
- Responsible for monitoring and managing credentialing/re-credentialing requirements and to
- Collection of all required renewal certifications are on file within required time frame.
- Performed routine data entry document management.
- Stayed up-to-date on Washington, DC laws and licensing requirements to complete accurate and efficient reviews.
Data Entry Analyst
MVS Inc
01.2010 - 09.2011
- Resolve and provide base level data entry to current license 2000
- Entered consumer’s data from various external sources in to license 2000 file system large volume data conversion, data cleansing, production report generation
- Upholding scheduled data delivery standards Performed data validation and massaging to ensure accuracy and quality of data Collaborate with other Analysts to identify opportunities; design and implement solutions with goal of maximizing efficiency and productivity 100 accurate
- Completed data entry tasks with accuracy and efficiency.
- Communicated with supervisors and colleagues to process data quickly and resolve discrepancies.
- Developed and maintained databases to store customer information.
- Entered data into various computer systems accurately using Microsoft Office Suite.
- Collated and organized data entry documents into filing systems for easy access.
Program Legal Assistant
Office of Attorney General, 0
06.2009 - 01.2010
- Responsible for preparing legal, contracts, draft pleading for lawyers filed motions copy needed documents file correspondence answering multiline telephone systems
- Handle all inquiries to Chief of Mental Health analyzed available data and suggests some of best solutions to solve problem
- Prepared legal arguments, drafted pleadings and motions to be filed with court, obtain affidavits, also organized and tracked files of all important case documents assisted attorneys by conducting research, collecting and analyzing evidence, maintaining reference files, and analyzing legal materials for upcoming trials
- Maintained files, fact gathering and investigation, assisting with discovery, interviewing, trial preparation, proofreading
- Responsible for updating case dockets and all other litigation case management folders, performing scanning, and conversions of both paper and various electronically formatted documents into appropriate file format
- Prepared case notes, head notes, and index entries describing agency’s final decisions and orders
- Organized documents to manage paper and electronic filing systems of clients.
- Filed court documents and legal pleadings with court clerk on behalf of attorneys 12 or more daily
- Organized documents to manage paper and electronic filing systems of clients
- Managed accounts and client records of clients, observing confidentiality, and extreme discretion
Staff Assistant
Department of Employment Services Washington
01.2009 - 01.2010
- Resolve and provide base level program assistance
- Process, screen and distribute incoming correspondence to appropriate levels of personnel and management
- Established inventory control of records and documents processed within department
- Worked receiving area of department that entails meeting and greeting and directing visitors from other government agencies and private sectors
- Field 50 customer incoming phone calls to appropriate parties and provide general information
- Boosted productivity by keeping office records current, well-organized and efficiently accessible for various needs
- Produced high-quality communications for internal and external use
Program Manager
Family and Child Services
01.1998 - 01.2009
- Interviewed, hired and managed full complement of staff needed to fulfill goals of Company
- Worked closely with community service center to facilitate delivery of support services to youth
- Worked with other directors to develop procedures and communication systems to ensure implementation of services integration principles designed to ensure effective coordination and delivery of services across program branches
- Ensured that 100% residential program was integrated into community
- Established concrete performance objectives for 70% residential services staff and created development plans to support attainment of those goals
- Reasonable for yearly performance evaluation provided training to employee
- Performed all transactional duties of recruitment, employee relations, benefits, compensation, trainings, and hiring
- Coordinated, tracks, and monitors activities related to professional development programs for staff members
- Managed administration for employee rewards process, including staff referrals, and prepared employee recognition awards, service awards, and annual company gifts
- Managed employment termination process, tracking exit interviews, and coordinating exit meetings, and benefits continuation
- Maintained required vendor relationships and serves as liaison related to HR administration activities
- Interfaces with all staff levels with reference checks
- Performed all transactional duties with regards to recruitment, employee relations and benefits
- Managed and assess staff professional development needs and develop training opportunities Worked with department managers to support team development assess individual coaching needs and develop and arrange for coaching engagements
- Directed development and application of staff committee to help develop HR policies
Education
GED -
Spingarn
Washington, DC09.1987
Skills
- Customer Inquiries
- Application Verification
- Microsoft Excel
- Accounts Payable and Accounts Receivable
- Status Updates
- Records Filing
- Greeting Visitors
- Workflow Processes
- Permit and License Processing
- Office Meetings
- Administrative Procedures
- License Application Review
- Customer Needs Assessments
- Meeting Support
- Court Docket Coordination
- Microsoft Word
- Departmental Operations
- Critical Thinking
- Docket Management
- Troubleshooting Issues
Timeline
Health Licensing Specialist
District of Columbia Government Department of Health
09.2011 - 03.2023
Data Entry Analyst
MVS Inc
01.2010 - 09.2011
Program Legal Assistant
Office of Attorney General, 0
06.2009 - 01.2010
Staff Assistant
Department of Employment Services Washington
01.2009 - 01.2010
Program Manager
Family and Child Services
01.1998 - 01.2009
GED -
Spingarn
Similar Profiles
LaRessa PooleLaRessa Poole
Program Manager of Network Development at District of Columbia Department of Behavioral HealthProgram Manager of Network Development at District of Columbia Department of Behavioral Health
Michele A. CollinsMichele A. Collins
Nurse Specialist I at District Of Columbia Department Of HealthNurse Specialist I at District Of Columbia Department Of Health
Patrice DickersonPatrice Dickerson
Policy Analyst at District Of Columbia Department Of HealthPolicy Analyst at District Of Columbia Department Of Health
Michael MagruderMichael Magruder
Logistics Assistant at DCPS Central OfficeLogistics Assistant at DCPS Central Office
Moses KipronoMoses Kiprono
Digital IT Assistant at Catholic University of AmericaDigital IT Assistant at Catholic University of America