Angela Brickles
Shade
Overview
7
7
years of professional experience
Work History
Community Manager
Colonial Prk
Pomeroy
12.2018 - Current
- Oversaw communication between residents and management for effective issue resolution.
- Coordinated maintenance requests to ensure timely resolution for residents.
- Trained new staff on community policies and resident interaction best practices.
- Responded to customer inquiries in a timely manner.
- Collected rent and other types of payments from residents, keeping thorough reports on those paying on time and delinquent individuals.
- Managed multiple projects simultaneously, ensuring deadlines are met.
- Performed regular inspections on buildings, common areas and vacant units, identifying necessary repairs.
- Gained tenant satisfaction by showing and renting units, processing move-ins, initiating leases, executing renewals, and handling move-outs.
- Oversaw repairs and enhancements by working closely with maintenance staff.
- Recommended property improvements based on detailed evaluations of current property conditions.
- Used communication, negotiation and problem-solving skills to settle neighborhood disputes.
- Updated resident accounts with latest personal information and recent payments.
- Engaged with customers via forums, chatbots, emails.
- Developed comprehensive documentation for internal use.
- Monitored online conversations and provided constructive feedback.
- Provided monthly reports on community metrics and progress towards goals.
- Negotiated with vendors and service providers for community events.
- Educated community members on products, services, and initiatives.
- Managed budget for community events and activities, ensuring cost-effectiveness.
- Answered calls and responded to inquiries from various parties using strong active listening and open-ended questioning skills to resolve problems.
- Planned, scheduled and coordinated general maintenance or repairs for commercial or residential properties.
- Managed day-to-day activities involving tenants, subcontractors and property management.
- Managed overall tenant relations, promoted tenant satisfaction and streamlined services delivery.
- Prepared and submitted monthly tenant visit logs.
Education
High School Diploma -
Meigs Local School District
Pomeroy05-1981
Skills
- Conflict resolution
- Resident engagement
- Tenant relations
- Budget management
- Project management
- Customer relationship management
- Vendor negotiation
- Maintenance coordination
- Documentation development
- Problem solving
- Time management
- Active listening
- Schedule planning
- Property tour coordination
- Property tours and inspections
- Conflict handling
- Maintenance oversight
- Customer support
- Financial budgeting and reporting
- Payment management
- Property management
- Property inspections
- Vendor management
- Operations management
- Calendar management
Timeline
Community Manager
Colonial Prk
12.2018 - Current
High School Diploma -
Meigs Local School District
Similar Profiles
Gagan RajuGagan Raju
Freelancer at Prk AnalyticsFreelancer at Prk Analytics
Dr.AKANKSH DUBEYDr.AKANKSH DUBEY
Attending Surgeon at PRK HospitalAttending Surgeon at PRK Hospital
GURDEEP SINGHGURDEEP SINGH
Driver at PRK ROADLINESDriver at PRK ROADLINES
Travis MooreTravis Moore
Assistant Manager/Regional Manager at Kona Ice Of AshlandAssistant Manager/Regional Manager at Kona Ice Of Ashland
Malcolm (Joe) GrueserMalcolm (Joe) Grueser
Outside Sales Representative at Carter LumberOutside Sales Representative at Carter Lumber