• Monitors and/or performs daily input of charges, payments, bank deposits by checking against daily report and updating computer system.
• Oversees daily completion of billing functions, ensuring that billing and accounting controls are in place by following policy and procedure.
• Provides administrative support to Physicians by typing correspondence and memos, posting and maintaining staff schedules and posting VMG-related information.
• Maintains practice PTO calendar, physician master schedules for patient appointments, procedures and surgeries as well as staff work schedules. Assists practice administrator with staff meeting minutes, preparation of meeting agendas, etc.
• Acts as a liaison between physician and patient. Acts as liaison between office personnel, Virtua and all external parties to ensure an Outstanding Patient Experience.
• Processes, and files, maintains contacts with vendors to ensure appearance, functionality and safety of the practice.
• Maintains documentation of licenses and certifications (i.e. Safety Day Training, State Medical License, CDS and DEA license renewals, ACLS certification, etc.)
• Assists Practice Manager with budget creation, monitoring expenses and reviewing monthly financial reports to ensure budget compliance.
• Responsible for ordering and maintaining par levels for office and clinical supplies.
•Processing program registration fees, mileage, and business expenses for professional staff.
• Maintains office equipment and department/system policy manuals.
• Tracks and monitors support staff performance. Documents staff behaviors/skill set levels. Assists Practice Administrator with BPR preparation for support staff.