Angela Brison
Customer Service
Grant-Valkaria,FL
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
25
25
years of professional experience
Work History
Contracts and Customer Support
Magnus Hitech Industries
07.2017 - Current
- Examine incoming Purchase Orders for accuracy against information that was quoted.
- Review Quality Assurance guidelines set forth by each customer, confirming that our company has proper certifications to complete orders for our customer
- Plan Documentation for Engineering Department
- This includes reading drawings for measurements, type of material, and specifications that need to be followed
- Point of contact for customers that are enquiring status of their orders currently being manufactured with our company
- Coordinated with other departments within the company to ensure the needs of customers are met
- Skilled at working independently and collaboratively in a team environment
- Developed and maintained courteous and effective working relationships
- Self-motivated, with a strong sense of personal responsibility
Real Estate Assistant
Armstrong Custom Homes, Inc
01.2016 - 05.2017
- Prepared and maintained accurate property listings, sales contracts, and closing documents
- Coordinated and maintained Advertising via Social and Printed Media
- Design Coordination with Potential Customers and Vendors
- Set and maintained appointment schedules for President
- Recordkeeping, database maintenance, Filing
- First contract with potential clients, and customers via phone and in person
- Sales Representative for Custom Model Home
- Managed filing system, entered data, and completed other clerical tasks
- Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests
Magnus Hi-Tec Industries, Inc
01.2009 - 01.2016
- Examine incoming Purchase Orders for accuracy against information that was quoted by the Estimating Department
- Review Quality Assurance guidelines set forth by each customer, confirming that our company has the proper certifications to complete the job for the customer
- Plan Orders for the Engineering Department
- This includes reading drawings for measurements, type of material, and specifications that need to be followed
- Point of contact for customers that are enquiring status of their orders currently being manufactured with our company
- Coordinated with other departments within the company to ensure the needs of the customer are met
Intake Specialist/Administrative Assistant
Manpower Staffing Agency
01.2008 - 01.2009
- Greeted and explained to incoming applicants company procedures, and policies with applicants that have walked in and over t phone
- Reviewed employment applications to evaluate thequalifications or eligibility of applicants
- Provided customer service to existing employees as to their benefits
- Overhauled branch office's filing system so that information could be found more efficiently
- Created a new database for resumes that have been collected so that staffing recruiters may find applicants to match job openings in a more efficient manner
- Data Entry in MS Outlook, Word, and Excel
- Also Data Entry in Staffing Programs Impact
- Assisted Branch Manager with reports to thehome office and unemployment reports to theState of Florida
Executive Assistant
Shelter Solutions, Inc
01.2004 - 07.2008
- Maintained accounting records, accounts receivable and payable for 2 sister companies (RealtyAmerica.Org, Shelter Solutions, Inc.) and 2 homeowner associations (Indian Harbour Beach Professional Plaza Association and Golden Palm Condo Association) including financial reports, bank reconciliation
- Received tenant payments and maintained property management records
- Coordinated and supervised vendors and sub-contractors and rental properties owned by the company
- Recordkeeping, database maintenance, Filing
- Prepared, sorted, and distribute correspondence and mail
- First contract with potential clients, and customers via phone and in person.
- Maintained office supplies inventory and operating and maintenance on all office machinery
- Set appointments, planned staff meetings and office events
- Examined Documents and files for accuracy and completeness
Title Clerk/Administrative Assistant
Indian River, Inc
01.2005 - 01.2006
- Handled daily incoming calls on multi-line telephone system, collected information regarding client transactions, set appointments, and provided customer service
- Prepared and reviewed legal documents obtained from county public records and financial institutions
- Computed fees and costs of transactions and prepared closing statements
- Established and maintained efficient filing system for new work orders.
Real Estate Closer/Administrative Assistant
Peninsula Title Services, LLC
06.1998 - 01.2004
- Efficiently maintained records, and prepared and reviewed legal documents required for successful real estate closing with attention to customer service and accuracy
- Schedules appointments with all involved parties, and headed meetings to complete transactions
- Maintained accurate balanced reports in receipt and distribution of monetary funds from clients, and financial instructions
- Processed billing and invoices for vendors and service-orientated companies
- Prepared correspondence for clients
- Handled multi-line phone system with very 100 calls daily, offered customer service via telephone and front desk
- Prepared and maintained bank deposit records
- Filed, sorted, and prepared correspondence
Education
High School Diploma -
Gregory-Portland High School
Portland, TX05.1987
Skills
- Customer Order Management
- Customer Relationship Management
- Multi-Line Phone Talent
- Typing Proficiency
- Microsoft Excel
- Recordkeeping Strengths
- Administrative and Office Support
- Document Control
- Managing Multiple Tasks
- Microsoft Word
- Multi-Line Telephone Operation
Employee retention
Problem-solving aptitude
Continuous improvement
Strategic planning
Timeline
Contracts and Customer Support
Magnus Hitech Industries
07.2017 - Current
Real Estate Assistant
Armstrong Custom Homes, Inc
01.2016 - 05.2017
Magnus Hi-Tec Industries, Inc
01.2009 - 01.2016
Intake Specialist/Administrative Assistant
Manpower Staffing Agency
01.2008 - 01.2009
Title Clerk/Administrative Assistant
Indian River, Inc
01.2005 - 01.2006
Executive Assistant
Shelter Solutions, Inc
01.2004 - 07.2008
Real Estate Closer/Administrative Assistant
Peninsula Title Services, LLC
06.1998 - 01.2004
High School Diploma -
Gregory-Portland High School
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