Summary
Overview
Work History
Education
Skills
Timeline

Angela Brown

Chicago,IL

Summary

Accomplished Assistant Manager with in-depth experience consistently rising through ranks. Well-versed in sales, personnel management, accounting and inventory management. Dedicated to complete knowledge of company products and services for optimized customer service.

Overview

7
7
years of professional experience

Work History

Assistant Store Manager

7 Eleven Gas Station
11.2021 - 12.2022
  • Maintained positive customer relationships by responding quickly to customer service inquiries.
  • Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
  • Responded to customer concerns, working with manager to significantly raise customer satisfaction ratings.
  • Supervised and evaluated staff, enabling them to improve skills, achieve daily objectives and attain advancement.
  • Interviewed, hired and trained staff associates and equipped to comply with company policies and procedures.
  • Rotated merchandise and displays to feature new products and promotions.

Production Worker

Prologistix Staffing
11.2020 - 08.2021
  • Organized work to meet demanding production goals.
  • Resolved issues quickly to maintain productivity goals.
  • Inspected final products to assess compliance with quality standards and established tolerances.
  • Supported machine operators in setup and operation of production equipment resulting in efficient runs.
  • Unloaded incoming products and moved boxes to staging areas, sorted items and transported to final storage locations.
  • Used hand trucks, forklifts and scissor lifts to complete tasks and transport items.

Assistant Store Manager

Potbelly's Sandwich Shop
10.2014 - 11.2019
  • Maintained positive customer relationships by responding quickly to customer service inquiries.
  • Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
  • Responded to customer concerns, working with manager to significantly raise customer satisfaction ratings.
  • Supervised and evaluated staff, enabling them to improve skills, achieve daily objectives and attain advancement.
  • Interviewed, hired and trained staff associates and equipped to comply with company policies and procedures.
  • Provided weekly work schedules to employees to accommodate business demands and vacation requests.
  • Verified inventory counts remained within monthly tolerance levels and compiled financial data in compliance with budget.

Education

GED -

City Colleges of Chicago - Wilbur Wright College, Chicago, IL
04.1998

Skills

  • Microsoft Windows
  • Performance Monitoring and Evaluation
  • Management Team-Building
  • Microsoft Office
  • Sales Tracking

Timeline

Assistant Store Manager - 7 Eleven Gas Station
11.2021 - 12.2022
Production Worker - Prologistix Staffing
11.2020 - 08.2021
Assistant Store Manager - Potbelly's Sandwich Shop
10.2014 - 11.2019
City Colleges of Chicago - Wilbur Wright College - GED,

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Angela Brown