Angela Brown
River Falls,WI
Summary
Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Overview
17
17
years of professional experience
Work History
Controller/Operations Manager
Dipsy, LLC
12.2023 - Current
- Assisted in recruiting and onboarding the hiring manager and front-line staff, ensuring a strong team for the shop’s successful launch
- Registered the business with state and local authorities, handling all compliance and licensing requirements for entity formation
- Created and maintained the company website, ensuring accurate content and a user-friendly experience for customers
- Established and managed social media accounts; supported content creation and engagement to promote the brand and drive traffic
- Managed daily cash functions, including counting, balancing, and preparing bank deposits
- Designed marketing materials to support promotions, special events, and brand awareness
- Maintained accurate bookkeeping records by entering daily sales data, preparing financial reports, and reconciling monthly bank statements
- Participated in regular strategy meetings with the manager and owner, offering input on operations, policy enforcement, and business improvements
- Developed and implemented an employee handbook outlining company policies, procedures, and expectations
- Completed bi-weekly payroll for employees, allocating between four locations.
Property/Accounting Manager
ABG Holdings, LLC
01.2021 - Current
- Managed journal entries, collection efforts, reconciliations, and payroll processing.
- Tracked business revenue and expenditures and reconciled accounts to maintain high accuracy.
- Completed bi-weekly payroll for employees, allocating between four locations.
- Managed banking reconciliations and monthly balance sheet statements for 15 entities.
- Analyzed and reported on financial data to support business decisions.
- Developed and implemented various procedures to improve accounting process.
- Monitored budget allocation and expenditures to enforce compliance with company policies.
- Generated monthly and quarterly financial statements for executive review.
- Evaluated and negotiated contracts to procure favorable financial terms.
- Utilized financial software to prepare consolidated financial statements.
- Analyzed business processes to identify cost savings and operational efficiencies.
- Performed banking, business administration and financial tasks to guarantee five-star service for clients.
- Checked payroll, vendor payments, commissions and other accounting disbursements for accuracy and compliance.
- Prepared cash flow projections, cost analysis and monthly, quarterly and annual reports.
- Assisted with launching and managing a small business from the ground up, including business planning, branding, operations, and customer service
Director of Property Management/Property Manager
Telus Property Services + Solutions
02.2012 - 12.2020
- Reviewed budgets for 30+ properties and submitted total budget for approval.
- Developed, implemented and adjusted operational policies and procedures.
- Mentored property managers and presented status reports to senior leadership.
- Monitored, investigated and resolved ongoing concerns on properties.
- Visited properties to conduct audits, monitor operations and support maintenance teams.
- Maintained original leases and renewal documents in digital and hardcopy format for property management office.
- Monitored timely receipt and reconciliation of rent collections in accordance with landlord and resident statutes.
- Completed final move-out walk-throughs with tenants to identify required repairs.
- Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
- Followed up on delinquent tenants and coordinated collection procedures.
- Coordinated with maintenance department on maintenance and upkeep.
- Coordinated with legal counsel to resolve tenant disputes.
- Monitored tenant behavior and implemented corrective action to maintain order in assigned properties.
Corporate Administrator
Greystone Commercial
04.2008 - 02.2012
- Established and maintained an accurate database of company's real estate listings by creating a comprehensive spreadsheet detailing each property's marketing status
- Coordinated two website upgrades and utilized several websites to showcase company's listing in order to increase the company's web presence
- Created and updated marking materials to create a consistent marketing effort for entire company
- Implemented a recurring schedule for sending weekly broker emails to help generate leads for the agents
- Managed the corporate office by negotiating contracts, administering payroll, and maintaining accurate record of agents' continuing education and license status
- Maintained corporate financials for both operating and trust fund accounts by invoicing agents monthly, preparing customer invoices, and administering accounts receivable/payable
- Prepared real estate documents such as listing, purchase and lease agreements to help generate revenue
Education
Bachelor of Science - Business Administration - Management Emphasis
University of Wisconsin - River Falls
River Falls, WI05.2005
Skills
- Bank account reconciliations
- Invoicing
- Month-end reporting
- Budget projections
- Documentation
- Payroll management
- Cash flow management
- Quickbooks
- Account reconciliation
- AP and AR management
Languages
English
Native or Bilingual
Spanish
Limited Working
Italian
Elementary
Timeline
Controller/Operations Manager
Dipsy, LLC
12.2023 - Current
Property/Accounting Manager
ABG Holdings, LLC
01.2021 - Current
Director of Property Management/Property Manager
Telus Property Services + Solutions
02.2012 - 12.2020
Corporate Administrator
Greystone Commercial
04.2008 - 02.2012
Bachelor of Science - Business Administration - Management Emphasis
University of Wisconsin - River Falls
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