Angela Brown
Vicksburg,USA
Overview
17
17
years of professional experience
1
1
Certification
Work History
Senior Lead Insurance Agent Consultant II
National General Insurance
12.2018 - Current
- Lead Agents are responsible for identifying sales opportunities for insurance plans and overseeing a portfolio of clients. Also known as Insurance Sales Agents, these professionals are responsible for identifying risk management strategies, handling policy renewals, and tracking claims.
- Built strong relationships with clients through consistent communication and excellent customer service.
- Responded to customer calls swiftly to resolve issues and answer questions.
Retail Banker II
Woodforest National Bank
06.2017 - 12.2018
- Recruiting, training, supervising and appraising banking staff, discussing the financial requirements, investigating or tracing financial transactions and providing financial advice to clients, assessing and reviewing financial circumstances, processing payments and withdrawals, authorizing and evaluating overdrafts and loans, developing a network of local business contacts, promoting the bank's services, managing budgets and meeting targets, maintaining statistical and financial records, dealing with complaints.
Human Resource Business Partner
Grand Gulf Nuclear Station
10.2016 - 06.2017
- Grand Gulf Nuclear Plant/Entergy: Assist with day to day operations of the HR functions, including laws governing fraudulent transfers, secured and unsecured debts, negotiable instruments, business corporations, Provide clerical and administrative support to Human Resources executives. Compile and update employee records (hard and soft copies). Process documentation and prepare reports relating to personnel activities (staffing, recruitment, training, grievances, performance evaluations). Coordinate HR projects (meetings, training, surveys). Deal with employee requests regarding human resources issues, rules, and regulations. Assist in payroll preparation by providing relevant data (absences, bonus, leaves). Communicate with public services when necessary. Properly handle complaints and grievance procedures. Coordinate communication with candidates and schedule interviews. Conduct initial orientation to newly hired employees. Assist our recruiters to source candidates and update our database.
HR Access General Clerk II
Lockheed Martin
11.2015 - 09.2016
- HR General Clerk II-forwards the respective paperwork to payroll to ensure proper payment. Administers workers- compensation insurance and state disability insurance, which the state may require you to obtain. The HR specialist also sets up benefit days, such as vacation, sick or personal days, or group health insurance and retirement plan and communicates about them to employees.
Senior Head Teller II
Trustmark National Bank
07.2008 - 11.2015
- Receive checks and cash for deposit, verify amounts and check accuracy of deposit slips. Examine checks for endorsements, to verify other information such as dates, bank names; and identification of persons receiving payments and legality of documents. Balance currency, coin and checks in cash drawers at the end of shifts. Assist tellers with overrides when they have a transaction that is over their limit. Schedule breaks and lunches.
Education
A.A.S. in Business and Office Technology - Business and Office Technology
Hinds Community College
B.A. in Education - Education
Ashford University
Graduate Certificate in Human Resource Management - Human Resource Management
Walden University
Skills
- HR Sourcing
- Insurance Sales
- Recruiting
- Administrative Experience
- Interviewing
- Microsoft Office
- Management
- Kronos
- Workday
- Talent acquisition
- Human resources
- Communication skills
- Talent management
- Office Management
- Event Planning
- Human Resources Management
- Taleo
- PeopleSoft
- Computer Networking
- Conflict Management
- Financial Report Writing
- Microsoft Excel
- Sales
- Microsoft Powerpoint
- HRIS
- English
- Leadership
- ADP
- Employee relations
- Organizational skills
- Microsoft Word
- Customer service
- Licensed insurance agent
- Professionalism and ethics
- Quotes and sales
Certification
- Insurance Producer License
- Property & Casualty License
- Life Insurance License
- Professional In Human Resources
Additional Information
- Experienced HR professional
- Sixteen years' leader experience
- Sixteen years' experience as business office manager
- Ten years banking experience
- Two years' human resource experience
Timeline
Senior Lead Insurance Agent Consultant II
National General Insurance
12.2018 - Current
Retail Banker II
Woodforest National Bank
06.2017 - 12.2018
Human Resource Business Partner
Grand Gulf Nuclear Station
10.2016 - 06.2017
HR Access General Clerk II
Lockheed Martin
11.2015 - 09.2016
Senior Head Teller II
Trustmark National Bank
07.2008 - 11.2015
B.A. in Education - Education
Ashford University
Graduate Certificate in Human Resource Management - Human Resource Management
Walden University
A.A.S. in Business and Office Technology - Business and Office Technology
Hinds Community College
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