Summary
Overview
Work History
Education
Skills
Awards
Timeline
Generic

Angela Brown

Jonesboro,AR

Summary

Experienced HR leader with 25+ years of expertise in enhancing employee engagement, reducing turnover, and optimizing HR processes. Known for reshaping workplace culture, ensuring regulatory compliance, and leading successful initiatives with measurable outcomes.

Overview

31
31
years of professional experience

Work History

HR Generalist

LA Darling
05.2024 - Current
  • Led 2024 annual employee survey achieved 90% participation and launched revamped new hire experience to improve engagement.
  • Provide guidance on benefits and compensation policies, assisting employees with enrollment and inquiries.
  • Promoted employee engagement through targeted programs, feedback sessions, and recognition efforts.
  • Conducted thorough investigations into employee complaints to address issues and ensure a fair resolution.

HR Coordinator

Frito Lay
04.2022 - 05.2024
  • Successfully onboarded 357 employees by revamping orientation processes, reducing turnover from 39% in 2022 to 28% in 2024.
  • Managed Kronos outage for 1,100 employees and was awarded the Eagle Award, one of Pepsi’s highest recognitions, in 2023.
  • Processed payroll corrections to ensure accurate employee compensation and compliance with payroll policies.

HR Generalist

Bilco
09.2021 - 04.2022
  • Achieved full staff complement as the first in the company to reach 90th percentile in employee annual surveys.
  • Provided guidance on benefits and compensation policies, assisting employees with enrollment and inquiries.
  • Led disaster relief efforts supporting employees after tornadoes, ensuring rapid response and care during crisis.

Seasonal-Lay Off Center Director

United Migrant Opportunity Services
05.2020 - 09.2021
  • ,Offered guidance and support to employees on a range of HR-related matters, including benefits, policies, and workplace procedures.
  • Delivered monthly financial reports to assess budget performance and inform HR decision-making.
  • Managed and monitored purchase agreements to ensure compliance with policies and financial controls.
  • Evaluated administrative costs associated with programs to identify savings opportunities and enhance financial management.30
  • Recruited and developed solid team of professionals to care for up to 30 children each day.
  • Managed $500,000 yearly budget for labor, supplies and building costs.

HR Administrator

Environmental Works
11.2019 - 04.2020
  • Facilitated the completion of all necessary paperwork for onboarding new employees and processing terminations.
  • Identified and structured training initiatives to support staff development and ensure alignment with organizational goals.
  • Provided comprehensive support on HR topics, assisting employees with policy interpretation and procedures.
  • Ensured adherence to OSHA regulations to promote a safe and healthy workplace environment.
  • Closed permanently due to Covid-19

HR Administrator

University of Memphis HR
06.2014 - 11.2019
  • Reviewed and assessed job applications to identify top candidates, ensuring a rigorous selection process that meets hiring standards.
  • Monitored and handled employee claims, including performance-based and harassment incidents.
  • Address/resolve payroll related inquiries/Evaluate timecards for accuracy on regular and overtime hours.
  • Ensure up-to-date awareness of emergency response protocols and regulations to foster a safe and compliant workplace.
  • Collaborate with leadership to establish and enforce effective employment policies, ensuring alignment with best practices and regulatory requirements.

Police Lieutenant

University of Memphis
08.1994 - 06.2014
  • Conducted thorough investigations of citizen complaints, ensuring meticulous attention to detail while promoting a culture of respect and transparency.
  • Conducted structured new employee onboarding to ensure seamless acclimatization to roles and policies.
  • Reviews police reports and logbooks to ascertain that information is recorded in conformance with regulations; determines the need for follow-up; distribution throughout the campus community.

Education

Master of Professional studies (MPS) - Human Resource Management

University of Memphis
Memphis, TN
05.2017

Bachelor of Science (BS) - Criminal Justice and Police Administration

Mountain State University
Beckley, WV
12.2006

Skills

  • Human resources policy development
  • Employee onboarding
  • Benefits management
  • Recruitment expertise

Awards

Outstanding Young Women of America, Who’s Who Among Students in American Universities

Timeline

HR Generalist

LA Darling
05.2024 - Current

HR Coordinator

Frito Lay
04.2022 - 05.2024

HR Generalist

Bilco
09.2021 - 04.2022

Seasonal-Lay Off Center Director

United Migrant Opportunity Services
05.2020 - 09.2021

HR Administrator

Environmental Works
11.2019 - 04.2020

HR Administrator

University of Memphis HR
06.2014 - 11.2019

Police Lieutenant

University of Memphis
08.1994 - 06.2014

Master of Professional studies (MPS) - Human Resource Management

University of Memphis

Bachelor of Science (BS) - Criminal Justice and Police Administration

Mountain State University