- I Love going to the beach
- I run a Facebook Jeep group and enjoy meeting up once a month to mingle with other Jeepers
- I enjoy sketching and drawing, which helps improve my creativity and attention to detail
- I enjoy helping others and giving back to the community
- Watching Movies and TV Shows
- Swimming
- Camping
- I have a passion for photography and editing photos
- Music
- Drawing and Painting
- Photography
Angela Browning
Stonewall
Summary
Dynamic professional with a proven track record in relationship building and classroom management at North Desoto Schools. Adept at fostering student engagement and utilizing positive reinforcement strategies to enhance learning outcomes. Skilled in multitasking and effective communication, ensuring a supportive environment that promotes academic growth and success.
Overview
26
26
years of professional experience
Work History
Substitute Teacher
North Desoto Schools
01.2024 - Current
- Followed classroom plans left by class teacher to continue student education and reinforce core concepts.
- Upheld classroom routines to support student environments and maintain consistent schedules.
- Developed strong rapport with students through consistent encouragement and support, fostering a positive learning atmosphere conducive to academic growth.
- Supervised lunchroom and recess activities.
- Kept students on-task with proactive behavior modification and positive reinforcement strategies.
- Provided substitute teaching services across multiple grade levels and subjects, maintaining educational continuity in absence of regular teachers.
- Followed lesson plans designed by absent teachers.
- Enforced school and class rules to maintain order in classroom.
- Monitored student behavior and administered discipline as needed.
Realtor
Pinnacle Realty Advisors
01.2022 - Current
- Coordinated various aspects of real estate transactions such as inspections, appraisals, and financing arrangements, minimizing delays and challenges for clients.
- Built lasting relationships with clients through excellent communication, personalized service, and dedication to their needs.
- Developed strong knowledge of local market conditions, allowing for accurate pricing strategies and targeted marketing efforts.
- Enhanced client satisfaction with diligent follow-up after closing, ensuring a positive experience overall.
- Delivered exceptional customer service by addressing client concerns promptly and professionally throughout the entire transaction process.
- Streamlined contract negotiations by meticulously reviewing documents and communicating clearly with all involved parties.
- Collaborated with other agents to ensure timely closings and successful transactions for all parties involved.
- Generated leads for potential buyers and sellers by hosting open houses, conducting market analysis, and networking within the community.
- Leveraged social media platforms and online marketing strategies to increase property visibility and attract potential buyers.
- Ensured compliance with federal/state laws regulating real estate transactions.
- Educated clients on changing or updating properties, buying, and selling techniques and processes to maintain curb appeal.
- Wrote contracts to outline sales and purchases of properties.
- Assisted buyers with finding ideal homes by assessing needs, requirements, and budgets.
- Compared recently sold area properties to determine competitive market prices.
ER Admitting Clerk
Willis Knighton South, Willis Knighton Bossier
01.2003 - 01.2006
- Ensured accurate billing information by diligently verifying insurance eligibility and coverage details for each patient.
- Contributed to a positive team environment by providing support to fellow admitting clerks when needed, fostering strong working relationships.
- Identified opportunities for process improvements, leading to increased accuracy in documentation and reduced wait times for patients.
- Assisted in improving ER efficiency by regularly updating patient status reports, allowing medical staff to prioritize care accordingly.
- Maintained patient confidentiality by adhering to HIPAA regulations throughout the entire registration process.
- Streamlined patient registration process by implementing efficient data entry techniques and utilizing electronic health record systems.
- Handled sensitive information with discretion, maintaining strict confidentiality regarding patients'' medical conditions and personal circumstances.
- Collaborated with medical staff to coordinate bed assignments and expedite patient transfers within the emergency department.
- Reduced waiting times for patients by quickly and accurately obtaining necessary personal, financial, and insurance information upon arrival.
- Enhanced patient satisfaction with effective communication and empathetic demeanor during the admissions process.
- Provided exceptional customer service, addressing any concerns or questions from patients and family members during the admission process.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
Customer Service Representative
CenturyTel
01.2000 - 01.2004
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Responded to customer requests for products, services, and company information.
- Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
- Developed strong product knowledge to provide informed recommendations based on individual customer needs.
- Provided coaching and mentoring to new hires, contributing to their successful integration into the team.
- Trained new Customer Service Representatives on company policies, procedures, and best practices.
Education
No Degree - Nursing Prerequisites
BPCC
Bossier City, LANo Degree - Nursing
Panola Nursing College
Carthage, TXNo Degree - Nursing Prerequisites
Louisiana Tech University
Ruston, LAGeneral Studies
Kingston Christian Academy
Shreveport05-1998
Skills
- Classroom management
- Adaptable
- Relationship building and management
- Student engagement
- Positive reinforcement
- Verbal and written communication
- Group instruction
- Behavior modeling
- Multitasking Abilities
Interests
Timeline
Substitute Teacher
North Desoto Schools
01.2024 - Current
Realtor
Pinnacle Realty Advisors
01.2022 - Current
ER Admitting Clerk
Willis Knighton South, Willis Knighton Bossier
01.2003 - 01.2006
Customer Service Representative
CenturyTel
01.2000 - 01.2004
No Degree - Nursing Prerequisites
BPCC
No Degree - Nursing
Panola Nursing College
No Degree - Nursing Prerequisites
Louisiana Tech University
General Studies
Kingston Christian Academy
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