Open To Work
Angela Bruno
Reading,PA
Work Preference
Summary
Highly organized medical technician adept at managing electronic health records and ensuring HIPAA compliance. Known for attention to detail and process improvement, contributing to enhanced patient care and operational efficiency.
Overview
26
26
years of professional experience
Work History
Medical Technician
Saint Joseph/ Hershey Hospital
Reading, PA
01.1999 - 08.2024
- Managed electronic health record systems to ensure accurate patient information retrieval.
- Implemented data entry protocols to enhance accuracy and reduce errors in medical records.
- Trained new staff on best practices for maintaining confidentiality of patient information.
- Conducted regular audits of records to ensure compliance with healthcare regulations and standards.
- Streamlined processes for document retrieval, improving efficiency in patient care workflows.
- Collaborated with healthcare providers to resolve discrepancies in patient records efficiently.
- Developed training materials for staff on updated medical coding practices and software tools.
- Demonstrated strong attention to detail while cross-referencing medical records for completeness and consistency, identifying potential errors and facilitating prompt resolution.
- Communicated effectively with staff, patients, and insurance companies by email and telephone.
- Streamlined daily workflow by organizing files, scanning documents, and maintaining electronic database systems.
- Ensured accurate tracking of requests for medical records. of requests for medical information and records.
- Collected essential signatures to authorize access to medical records. on information release forms to obtain medical and treatment records from other service providers.
- Developed strong working relationships with physicians, nurses, and other healthcare professionals to ensure accurate recordkeeping practices were upheld consistently across all departments.
- Facilitated smooth transitions between care providers by promptly transferring medical records upon request.
- Processed medical records requests from outside providers according to facility, state, and federal law.
- Maintained patient records in compliance with security regulations.
- Reduced billing errors by accurately assigning ICD-10 codes to diagnoses and procedures in accordance with official guidelines.
- Assisted in audits and investigations involving medical records, contributing to the identification of potential areas for improvement in documentation processes.
- Participated in regular staff meetings to discuss best practices and share insights with colleagues, contributing to an overall improvement in departmental performance.
- Trained [Number] direct reports on department procedures and policies to maximize department productivity.
- Enhanced the quality of health information management by following established protocols for coding and filing medical documents.
- Evaluated medical charts to identify incomplete or inaccurate information. and flagged incomplete or inaccurate information.
- Maintained high accuracy in clinical data entry for both electronic and manual record formats.
- Supported hospital accreditation process through diligent maintenance of up-to-date patient charts according to established standards.
- Assisted in implementing new filing system that resulted in increased ease of access for both staff members and patients alike.
- Maintained confidentiality of all medical records and sensitive information to comply with HIPAA regulations.
- Supported medical staff by providing organized and accurate medical records.
- Responded to patient inquiries to provide information and details of medical records.
Education
No Degree - Medical Assistant
Berks Technical Institute
Wyomissing, PASkills
- HIPAA regulations
- Patient interaction
- Direct patient care
- Immunohistochemical testing
Timeline
Medical Technician
Saint Joseph/ Hershey Hospital
01.1999 - 08.2024
No Degree - Medical Assistant
Berks Technical Institute