Angela Buchanan
Laurel,MD
Summary
Highly efficient Veteran and experienced administrative assistant/sales manager looking for a position in which to deliver supreme service and promote ongoing business through strategic implementation.
Overview
21
21
years of professional experience
Work History
Retail Store Manager
The Crystal Fox
08.2015 - 10.2023
- Positive customer experience oriented store manager responsible for maintaining high operational and organizational standards
- Excellent communicator with robust leadership, interpersonal de-escalation and problem-solving skills
- Motivated sales team through training and mentorship while building towards workplace goals
- Create business strategies to attract new customers, increase store traffic, and improve store profitability
- Prepared detailed reports on trends, customer requests, and profits along with any other noteworthy metrics
- Managed inventory control processes to restore back stock, control costs, and maintain sales floor levels to meet customer needs.
Project Manager Assistant
CAPE Environmental Management
12.2012 - 07.2015
- Maintained communication with management to provide administrative support on all active projects
- Produced detailed reports on cost tracking, contract management, procurement, submittal and other functions as needed to successfully execute assigned projects
- Provide vendor and subcontract sourcing and pricing for RFQs
- Prepared bid abstracts, purchase requisitions and purchase orders as required
- Accounts Receivables and database entry/maintenance with a proven track record of improving systems and processes
- Managed deadlines and due dates of delegated tasks to achieve cost performance goals
Administrative Assistant
Dever Designs
09.2002 - 02.2012
- Track and report on billable hours, business expenses, profits and other necessary metrics.
- Communicate with management regarding bid requests, project estimates and potential leads
- Develop, review and distributed standard operating procedures with new employees
- Maintain client and asset database as well as performing regular office inventory counts.
- Perform general office management tasks as necessary
Skills
- Proficient communication skills
- Strong organizational and prioritization skills
- Comfortable adapting to varying types situations and environments
- Experienced in learning, testing and installation of software products
- Proficient in general Microsoft Office software and Quickbooks
- Skilled in problem analysis and implementation of effective solutions
- Experience in utilizing technological resources for data management, accounting and marketing
Timeline
Retail Store Manager
The Crystal Fox
08.2015 - 10.2023
Project Manager Assistant
CAPE Environmental Management
12.2012 - 07.2015
Administrative Assistant
Dever Designs
09.2002 - 02.2012