Angela Buchanan
Laurel,MD
Summary
Highly efficient Veteran and experienced administrative assistant/sales manager looking for a position in which to deliver supreme service and promote ongoing business through strategic implementation.
Overview
21
21
years of professional experience
Work History
Retail Store Manager
The Crystal Fox
Laurel, MD
08.2015 - 10.2023
- Positive customer experience oriented store manager responsible for maintaining high operational and organizational standards
- Excellent communicator with robust leadership, interpersonal de-escalation and problem-solving skills
- Motivated sales team through training and mentorship while building towards workplace goals
- Create business strategies to attract new customers, increase store traffic, and improve store profitability
- Prepared detailed reports on trends, customer requests, and profits along with any other noteworthy metrics
- Managed inventory control processes to restore back stock, control costs, and maintain sales floor levels to meet customer needs.
Project Manager Assistant
CAPE Environmental Management
12.2012 - 07.2015
- Maintained communication with management to provide administrative support on all active projects
- Produced detailed reports on cost tracking, contract management, procurement, submittal and other functions as needed to successfully execute assigned projects
- Provide vendor and subcontract sourcing and pricing for RFQs
- Prepared bid abstracts, purchase requisitions and purchase orders as required
- Accounts Receivables and database entry/maintenance with a proven track record of improving systems and processes
- Managed deadlines and due dates of delegated tasks to achieve cost performance goals
Administrative Assistant
Dever Designs
09.2002 - 02.2012
- Track and report on billable hours, business expenses, profits and other necessary metrics.
- Communicate with management regarding bid requests, project estimates and potential leads
- Develop, review and distributed standard operating procedures with new employees
- Maintain client and asset database as well as performing regular office inventory counts.
- Perform general office management tasks as necessary
Skills
- Proficient communication skills
- Strong organizational and prioritization skills
- Comfortable adapting to varying types situations and environments
- Experienced in learning, testing and installation of software products
- Proficient in general Microsoft Office software and Quickbooks
- Skilled in problem analysis and implementation of effective solutions
- Experience in utilizing technological resources for data management, accounting and marketing
Timeline
Retail Store Manager
The Crystal Fox
08.2015 - 10.2023
Project Manager Assistant
CAPE Environmental Management
12.2012 - 07.2015
Administrative Assistant
Dever Designs
09.2002 - 02.2012