Angela Buchanan

• Supervise 6 service technicians on a 600+ unit property
• Schedule and coordinate turnovers, asbestos removal, mold remediation, and renovations
• Maintain appliance inventory, order supplies, and oversee vendor deliveries
• Manage scheduling with make-ready boards and digital calendars
• Act as liaison between residents and property management
• Conduct move-out inspections, log incidents, and ensure community standards
• Achieved high resident satisfaction scores and effective service execution
• Concierge: Delivered concierge services and facilitated daily front desk operations
• Achieved high resident satisfaction scores and effective service execution
• Coordinated maintenance services and tracked deliveries

• Collected rents, addressed delinquencies, and processed resident requests
• Managed lease agreements, renewals, and tenant onboarding.
• Coordinated tenant communications, addressing inquiries and resolving issues promptly.
• Assisted in budget preparation, tracking expenses for operational efficiency.
• Oversaw maintenance requests and vendor relationships, prioritizing tasks to enhance tenant satisfaction.

• Supported leasing, service, and administrative teams in achieving

occupancy targets

• Trained staff, conducted move-in/move-out inspections,

and led tours for prospects