Summary
Overview
Work History
Education
Skills
Certification
Work Availability
Software
Timeline
Hi, I’m

Angela Bunch

Dorchester,SC
Angela Bunch

Summary

Dynamic Sales Executive with 20 years of experience providing high level of customer service while increasing revenues. Successful at leveraging sales technologies, software and CRM data to identify, analyze and act upon leads, opportunities and sales funnels. Personable communicator focused on exceeding client expectations. Proven leader with excellent salesmanship, negotiation and closing skills. Known for great presentations and skill at increasing audiences to optimize sales.

Overview

20
years of professional experience
1

Sandler Certification

1

SC Resident property & casualty license

1

Non-resident property & casualty license 10+ states

Work History

Rental Guardian

Sales Executive
01.2024 - Current

Job overview

  • Achieved sales goals and service targets by cultivating and securing new customer relationships.
  • Researched sales opportunities and possible leads to exceed sales goals and increase profits.
  • Increased revenue by implementing effective sales strategies in sales cycle process from prospecting leads through close.
  • Exceeded sales goals by implementing aggressive sales programs, overhauling processes and facilitating market development.
  • Utilized internal lead referral tools to solicit new business opportunities and contacts.
  • Analyzed sales data to identify areas for territory improvement and implemented strategies to maximize sales growth.
  • Researched competitor activity and used findings to develop sales growth strategies.
  • Spearheaded successful sales strategies for existing and new products across specified territory.
  • Attended trade shows and industry events to promote company products and services.
  • Conducted regular market analysis to identify new opportunities for territory sales growth.
  • Established successful account relationships by building rapport and maintaining consistent communication.

Staff Boom

Account Executive
09.2022 - 01.2024

Job overview

  • Conducted integrated sales presentations to illustrate value of product or service and tailor call-to-action to C-suite.
  • Strengthened customer relationships with proactive and collaborative approach to managing needs.
  • Qualified leads, built relationships and executed sales strategies to drive new business. Average contract of 100K
  • Leveraged marketing channels and sales strategies to develop pipeline and increase profitability.
  • Prepared additional quotes for current clients to upsell products and services.
  • Employed proactive and collaborative approaches to strengthen relationships and manage customer needs.
  • Prepared forecasts to gain understanding of measures needed to grow business.
  • Created and executed account strategies to translate organizational goals into client activities.
  • Trained clients on product features and updates to secure buy-in.
  • Created job aids and training material for operations team in the Philippines.
  • Conducted weekly trainings with BPO staff to ensure accuracy and engagement with account



Carefluent

Account Executive
05.2022 - 09.2022

Job overview

  • Reviewed internal systems and organized training plans to address areas in need of improvement.
  • Compiled research data and gave professional presentations highlighting finds and recommended optimizations.
  • Evaluated current processes to develop improvement plans.
  • Evaluated diverse organizational systems to identify workflow, communication, and resource utilization issues.
  • Produced detailed and relevant reports for use in making business decisions.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Researched sales opportunities and possible leads to exceed sales goals and increase profits.
  • Increased revenue by implementing effective sales strategies in sales cycle process from prospecting leads through close.
  • Contract 1099 to build sales processes, training, and CRM

Openly

Customer Success Manager
01.2021 - 04.2022

Job overview

  • Monitored metrics and developed actionable insights to improve efficiency and performance.
  • Led process improvement and problem-solving efforts to create standard procedures and escalation policy for customer support team.
  • Assisted customers with onboarding and product setup to foster successful adoption and usage.
  • Utilized customer feedback to inform changes and improvements to customer success plans.
  • Analyzed customer data to identify trends and develop strategies to improve customer success metrics.
  • Established strong relationships with key customers, resulting in increased customer loyalty.
  • Created customer support strategies to increase customer retention.
  • Conducted periodic user training sessions to support customer understanding and product feature utilization.
  • Planned, created, tested and deployed system life cycle methodology to produce high quality systems to meet and exceed customer expectations.
  • Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
  • Assisted in organizing and overseeing assignments to drive operational excellence.
  • Leveraged data and analytics to make informed decisions and drive business improvements.
  • Designed acquisition plan for new states as well as procedures to train newly appointed agencies.
  • Exceed premium goals by 15% in 3 states

Gainesco

Territory Manager
01.2019 - 01.2022

Job overview

  • Monitored customer buying trends, market conditions, and competitor actions to adjust strategies and achieve sales goals.
  • Communicated regularly with territory, regional, and strategic managers for daily support and strategic planning for accounts.
  • Conducted regular market analysis to identify new opportunities for territory sales growth.
  • Managed over 400 accounts within southern South Carolina territory.
  • Implemented promotions and marketing campaigns to increase territory sales and brand awareness.
  • Planned and conducted weekly sales meetings to keep sales representatives up-to-date on new products and strategies.
  • Analyzed sales data to identify areas for territory improvement and implemented strategies to maximize sales growth.
  • Established successful account relationships by building rapport and maintaining consistent communication.
  • Attended trade shows and industry events to promote company products and services.
  • Spearheaded successful sales strategies for existing and new products across specified territory.
  • Achieved sales goals and service targets by cultivating and securing new customer relationships.

Allstate Agency-Scott Laborawski

Sales Manager
11.2012 - 01.2019

Job overview

  • Maintained ethical and positive working environment to reduce turnover and promote high retention rates.
  • Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
  • Attended industry events and conventions to explain sales opportunities.
  • Attended industry events and conventions to expain sales opportunities.
  • Utilized metrics to modify low-performing sales and marketing programs and plans to increase effectiveness.
  • Evaluated performance against goals and implemented appropriate development plans.
  • Engaged in product training, demonstrations, consumer awareness, branding, and acquisition initiatives to raise awareness and revenues.
  • Handled customer relations issues, enabling quick resolution, and client satisfaction.
  • Achieved sales goals and service targets by cultivating and securing new customer relationships.
  • Demonstrated products to show potential customers benefits and advantages and encourage purchases.
  • Prepared sales presentations for clients showing success and credibility of products.
  • Organized promotional events and interacted with community to increase sales volume.
  • Enhanced profitability by developing pipelines utilizing marketing and sales strategies.
  • Achieved established KPI for company, regional team and individual performance through teamwork and focus on customers.
  • Liaised with sales, marketing, and management teams to develop solutions and accomplish shared objectives.
  • Built relationships with customers and community to establish long-term business growth.
  • Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
  • Managed revenue models, process flows, operations support and customer engagement strategies.
  • Resolved problems with high-profile customers to maintain relationships and increase return customer base.
  • Directed sales support staff in administrative tasks to help sales reps close deals.
  • Collaborated with upper management to implement continuous improvements and exceed team goals.
  • Held one-on-one meetings with sales team members to identify selling hurdles and offered insight into best remedy.
  • Managed accounts to retain existing relationships and grow share of business.
  • Exceeded sales quotas and increased profitability through effective sales strategy and business planning.

Flournoy Properties

Property Manager
05.2008 - 11.2012

Job overview

  • Monitored timely receipt and reconciliation of rent collections in accordance with landlord and resident statutes.
  • Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
  • Monitored progress of construction and maintenance projects and notified appropriate individuals of project updates, delays, and schedule changes.
  • Coordinated with janitorial and engineering staff on maintenance and upkeep.
  • Followed up on delinquent tenants and coordinated collection procedures.
  • Introduced prospective tenants to types of units available and performed tours of premises.
  • Maintained operational facilities attractive to potential tenants by organizing regular maintenance, major repairs, and capital improvement projects.
  • Maintained original leases and renewal documents in digital and hardcopy format for property management office.
  • Completed final move-out walk-throughs with tenants to identify required repairs.
  • Maintained sufficient number of units market-ready for lease.
  • Developed and implemented marketing strategies to increase occupancy rates.
  • Administered operations to handle needs of more than 250 tenants across 300 property units.
  • Coordinated with legal counsel to resolve tenant disputes.
  • Monitored tenant behavior and implemented corrective action to maintain order in assigned properties.
  • Communicated effectively with owners, residents, and on-site associates.
  • Implemented and enforced policies and procedures to maintain properties to highest standards.
  • Generated professional networks by engaging in professional, industry and government organizations.
  • Delivered emergency 24-hour on-call service for tenants on building issues.
  • Kept properties in compliance with local, state, and federal regulations.
  • Introduced and monitored effective lease renewal programs to maintain high occupancy rates.
  • Responded to Common Area Maintenance (CAM) inquiries.
  • Completed annual rent calculations using housing database software.
  • Analyzed operational information for impact on ROI, identified trends and recommended appropriate adjustments.
  • Developed annual operating budgets and forecasts, as well as sales and marketing plans.
  • Maximized rental income while minimizing expenses through effective planning and control.

Education

High School
Summerville, SC

High School Diploma
05.2000

University Overview

Chosen to participate in School to work program only one of 50 students selected out of 1,000. Allowed me to secure an entry level job with a large tax attorney law firm and was hired full time upon graduation as an operations lead associate.

Skills

  • Client acquisition
  • Sales Pipeline Management
  • Performance Tracking
  • Strategic Planning
  • Sales Leadership
  • Competitor Analysis
  • Territory expansion
  • Staff Evaluation
  • Trends Analysis
  • Product positioning
  • Pipeline Development
  • Account Management

Certification

  • Resident SC Property & Casualty license and Non-Resident license AK,AL,AR,AZ,CA,CO,CT,DC,DE,FL,GA,HI,IA,ID,IL,IN,KS,KY,LA,MA,MD,ME,MI,MN,MO,MS,MT,NC,ND,NE,NH,NJ,NM,NV,NY,OH,OK,OR,PA,RI,SD,TN,TX,VA,CT,WA,WI,WV, and WY 4/2026
  • Certified in Sandler sales technique
Availability
See my work availability
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wednesday
thursday
friday
saturday
sunday
morning
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Software

Salesforce

Hubspot

Zoominfo

Sales Navigator

Timeline

Sales Executive
Rental Guardian
01.2024 - Current
Account Executive
Staff Boom
09.2022 - 01.2024
Account Executive
Carefluent
05.2022 - 09.2022
Customer Success Manager
Openly
01.2021 - 04.2022
Territory Manager
Gainesco
01.2019 - 01.2022
Sales Manager
Allstate Agency-Scott Laborawski
11.2012 - 01.2019
Property Manager
Flournoy Properties
05.2008 - 11.2012
High School
High School Diploma
Angela Bunch