Summary
Overview
Work History
Education
Skills
Timeline
Generic

Angela Burke

Salem,NH

Summary

Accomplished Dental secretary handling file and document management and inventory allocation. Proficient in maintaining stringent financial controls and timelines. Successful at delivering vital clerical support to Doctors and specialists as well as patients. Demonstrated abilities in analytical problem solving and talent for boosting operational efficiency. Accomplished secretary bringing 20 years of proven administrative expertise in the dental field. Strong prioritization, planning and critical thinking skills to multitask in fast-paced settings. Highly organized, diligent and adaptable to dynamic needs. Attentive Waitress with superior knowledge of ethnic dining and dedication to fantastic dining experiences. Trained in POS systems and table-side serving with understanding of food and beverage pairings and great salesmanship. Known for maintaining speed and accuracy in high-traffic times.

Overview

36
36
years of professional experience

Work History

Secretary/Assistant

Mark P. Jones D.D.S
Salem, NH
01.2002 - 05.2022
  • Greeted incoming patients and customers professionally and provided friendly, knowledgeable assistance.
  • Created and maintained patient dental charts , responsible for keeping current, accurate and compliant documentation.
  • Provided clerical support to company employees by copying, faxing and filing documents.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Sterilized instruments and patient rooms
  • Maintained daily accounts receivable
  • Billing patients and insurance companies
  • Insurance verification
  • Ordering office supplies
  • Developed x-rays

Waitress

Josephs II
Waltham, MA
12.2004 - 03.2020
  • Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
  • Used cash registers and credit card machines to cash out customers.
  • Kept server areas clean and stocked to increase efficiency while working tables.
  • Greeted new customers, discussed specials and took orders.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
  • Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.

Education

Associate of Science - Medical Assisting

Hesser College
Salem, NH
06.2007

High School Diploma -

Salem High School
Salem, NH
06.2001

Skills

  • Confidentiality and Data Protection
  • Ease with Computers and Technology
  • Supply Inventory Control
  • Document and File Management
  • Patient Relationship-Building
  • Certificate in Lush Whitening
  • Proficient in multi-tasking in fast passed environment
  • Menu memorization

Timeline

Waitress

Josephs II
12.2004 - 03.2020

Secretary/Assistant

Mark P. Jones D.D.S
01.2002 - 05.2022

Associate of Science - Medical Assisting

Hesser College

High School Diploma -

Salem High School
Angela Burke