Angela Buse

Professional Organizing for households and businesses

Assisted clients in downsizing, decluttering and redesigning their homes.

Assisted in packing and unpacking.

Devised safe aging-in-place solutions for the elderly.

Assisted the elderly in their transition to long term care.

Digital and in-person organizing of business documents, household documents and memorabilia.

Assisted with both corporate and home-based event planning.

• Conducted orientation sessions and organized on-the-job training for new hires.
• Trained new hires to perform cross-training exercises with experienced workers.
• Communicated all learning and performance objectives, schedules and training assessments to upper management.
• Led daily, weekly and monthly coaching, counseling and feedback sessions.
• Evaluated success of training programs and recommended improvements to upper management to enhance effectiveness.
• Alternated training methods to diversify instruction, strengthen learning opportunities and enhance program success.
• Organized and edited training manuals, multimedia visual aids and other educational materials.
• Implemented and administered Learning Management Systems.

• Maintained company compliance with local, state and federal laws, in addition to established organizational standards.
• Directed each phase of hiring process, encompassing employment verification, employee relations investigations, criminal background checks and onboarding.
• Collaborated on hiring and training of new employees, professional growth of staff and team building and motivation.
• Maintained optimal staffing levels by tracking vacancies and initiating recruitment and interview processes to identify qualified candidates.
• Devised hiring and recruitment policies for 400-employee company.
• Developed succession plans and promotion paths for staff.
• Liaised between multiple business divisions to improve communications.
• Followed programs closely to assess effectiveness and make proactive changes to meet changing demands.
• Implemented behavioral-based performance management system to define expectations, standards and key performance areas.
• Achieved regulatory compliance with no adverse audit findings for facilities, documentation compliance or safety.
• Maintained "open door" policy to encourage employee communications and resolution of issues.
• Coordinated and worked with management on performance evaluations, supervisory practices, dispute resolution and employee accountability.
• Drafted and implemented policies, procedures and employee handbook for over 400 employees.
• Developed comprehensive interviewing guides to improve candidate quality by evaluating both analytical and interpersonal attributes.
• Tracked and reported metrics to identify trends and establish goals to meet business needs.
• Selected medical, dental, short and long-term disability, life insurance and workers compensation programs for employees.
• Provided guidance and consultation to district managers to identify strategies to meet short and long-term business needs.
• Created and implemented safety protocols to successfully reduce workplace incidents

• Hired, trained and managed revenue department team members and developed engaged, high-functioning performers.
• Prepared fair value analysis for multiple-element arrangements and volume purchase agreements.
• Functioned productively in matrix organization across organizational levels and organized and prioritized responsibilities to meet commitments.
• Identified issues regarding delayed or incomplete payments and followed through to resolution.
• Calculated and reconciled monthly screening revenue in accordance with established corporate terms.
• Developed and distributed quarterly management revenue and analysis reports using proven software tools.
• Performed month-end reconciliation and developed reporting metrics in coordination with corporate finance executives.
• Reviewed customer contracts and purchase orders for revenue recognition and verified compliance with company policies and standards.
• Worked within core team to streamline business processes and internal controls, resulting in scalable and detailed set of procedures.
• Complied with established internal controls and policies.
• Performed routine closings, maintained clean, accurate and accessible records and kept close eye on transaction updates throughout each quarter.
• Established and enforced internal controls, workflows and policies for tracking, reconciling and reporting on accounting activities.
• Checked vendor payments, commissions and other accounting disbursements for accuracy and compliance.
• Prepared internal and regulatory financial reports, balance sheets and income statements.
• Developed strategic plans for day-to-day financial operations.
• Prepared cash flow projections, cost analysis and monthly, quarterly and annual reports.
• Identified improvement changes regarding key processes for internal controls and accounting procedures.
• Improved overall financial reporting by streamlining control processes and reporting structures.
• Reviewed historical records, current operational data and forecasting information to identify and capitalize on system enhancement opportunities.
• Performed spending analysis and partnerships to refine policies and develop recommendations for improvement.

• Increased ESL students' reading levels by integrating online word games and altering lesson plans for students needing extra guidance.
• Developed activities and integrated technology to diversify instruction.
• Educated students in basics of English grammar and conversational speaking.
• Gave one-on-one attention to each student while maintaining overall focus on entire group.
• Developed and taught ESL curriculum to improve students' conversational abilities.
• Improved instruction methods by using various assessment tools and strategies.
• Created new lesson plans based on course objectives.
• Administered and graded tests and assignments to evaluate student progress.
• Emphasized critical thinking through small group activities.
• Designed seasonal programs emphasizing vocabulary, pronunciation and reading comprehension.
• Used positive reinforcement and provided clear feedback to help students succeed.
• Personalized instruction based on needs, interests and capabilities of individual students.
• Reviewed course materials and student progress to identify strengths and weaknesses for future improvements.
• Facilitated class discussion to help students work through questions and expand understanding.
• Provided individual mentoring and special tutoring to struggling students.
• Assigned lessons and corrected homework.
• Worked with average of 25 students per class.
• Encouraged students to deepen knowledge with additional learning opportunities.
• Prepared students for tests by teaching relevant concepts and enforcing good test-taking skills.
• Assessed work of adult students to evaluate progress and identify areas for improvement.