Angela Cabauatan

• Conducted regular room inspections to verify compliance with housekeeping standards.

• Worked with front desk to respond promptly to all guest requests.

• Communicated repair needs to maintenance staff.

• Trained and mentored all new personnel to maximize quality of service and performance.

• Investigated guest complaints and resolved issues to increase customer satisfaction and establish trust.

• Developed strong relationships with customers through friendly interactions.
• Managed incoming calls, directed them to the appropriate personnel, and took messages when necessary.
• Prepared and distributed correspondence, reports, and other documents.
• Performed administrative tasks such as filing, copying, data entry, and scanning documents.
• Coordinated with vendors for supplies delivery and installation of new equipment.

• Stocked shelves with merchandise according to company standards.
• Promoted special offers and discounts to encourage additional purchases.
• Provided product information and answered customer questions.
• Performed cashier duties such as ringing up sales, processing payments, and issuing receipts.
• Tracked inventory levels throughout the day and restocked items as needed.

• Received and processed incoming shipments, verifying accuracy of items against purchase orders.
• Packed goods for shipment in accordance with customer instructions.
• Organized warehouse space by rearranging products on shelves, racks and bins according to size, weight, type and other specifications.
• Maintained accurate inventory records through manual and computerized systems.
• Maintained accurate records of all incoming and outgoing shipments.