Summary
Overview
Work History
Education
Skills
Timeline
Generic

Angela Calhoun

Franklin,IN

Summary

Personable District Human Resource Specialist with 7+ years of experience in Human resources, with a solid background in talent acquisition, employee relations and performance management. Committed to implementing HR policies and procedures.

Overview

27
27
years of professional experience

Work History

District Human Resource Specialist

Kroger Stores
10.2022 - Current
  • Conduct interviews, make hiring decisions, manage the offer process and initiate pre-screening tests and background checks.
  • Recruiting, selection and onboarding for store positions; verify that new associates are properly onboarded and trained to perform their work.
  • Assist the division HR department in conducting associate investigations.
  • Lead and support store leadership in implementing HR processes, procedures and programs to promote engagement, culture and retention.
  • Provide counsel and coaching to management on associates issues (i.e., leaves of absences, workers compensation, PTO, policies, retention, performance, succession).
  • Coordinate and deliver (as appropriate) associate training programs, including new hire orientation, manager on duty and department leader development.
  • Act as subject matter expert for associate data and human resource information systems, policies and processes.
  • Respond to and resolve associate inquiries with a sense of urgency and high level of service.
  • Conduct exit interviews and feedback discussions to identify and track trends that may impact retention.
  • Support talent acquisition in the creation and ongoing maintenance of hiring requisitions and new hire onboarding process (background checks, drug screen, I-9, new hire paperwork).
  • Support record requests by retrieving appropriate documentation and providing it to business partners when needed.
  • Comply with federal, state, and local labor laws, including minor labor laws and support compliance with food and alcoholic beverage laws/regulations
  • Process data entries related to wages/salaries, terminations, status and position changes, newly hired and rehired associates, transfers, time accrual maintenance, updates to associate personal information and other HR activities in an accurate and timely manner.
  • Travel to four different store locations to drive HR initiatives and provide consultation and support for management and onsite staff.

Human Resource Specialist

Kroger Stores
06.2019 - 10.2022
  • Support talent acquisition in the creation and ongoing maintenance of hiring requisitions and new hire onboarding process (background checks, drug screen, I-9, new hire paperwork).
  • Process data entries related to wages/salaries, terminations, status and position changes, newly hired and rehired associates, transfers, time accruals maintenance, updates to associate personal information and other HR activities in an accurate and timely manner.
  • Monitored employee attendance and performance, addressing issues in accordance with company policies and procedures.
  • Comply with federal, state, and local labor laws, including minor labor laws and support compliance with food and alcoholic beverage laws/regulations.
  • Travel to two store locations to drive HR initiatives and provide consultation and support for management and onsite staff.
  • Fielded employee inquiries related to insurance, pension plan, vacation, sick leave and employee assistance.


Assistant Store Leader

Kroger Stores
09.2016 - 06.2019
  • Responsible for assisting with the overall day-to-day operations of the store including continuous development of effective store associates to achieve desired sales and profit results.
  • Assess daily the stores' ability to meet/exceed customer expectations for ease of shopping, variety, freshness, cleanliness, food safety and regulatory compliance.
  • Assist the store manager in leading teams in planning, implementing and executing merchandising/operating initiatives.
  • Assist store manager in staffing, reducing turnover and improving retention.
  • Assist in building proactive/productive relationships with union representatives/business agents if store is covered by collective bargaining agreement.
  • Assist with labor management and supply costs on a daily basis to meet customer service/financial targets.

Assistant Store Manager

Sears
05.1996 - 09.2016
  • Assisted the store manager in all areas of store performance including customer experience, associate development, sales, expense control, facilities management, LP/safety, inventory management, event planning, operation merchandising, and achievement in profitability goals.
  • Focused on operational excellence and customer service to drive profitability.
  • Responsible for implementation of corporate programs and initiatives on merchandising, cost management, productivity, cost recovery, and associate morale.
  • Managed all in-store Human Resource processes including staffing, training, and reporting performance/behavioral issues; assists in action plans to improve performance in a timely manner.

Education

Bachelor of Science - Criminology

Indiana State University
Terre Haute, IN
05.1998

Skills

  • Communication
  • Teamwork
  • Attention to detail
  • Adaptability
  • Work ethic
  • Customer service
  • Creativity
  • Project Management
  • Employee Relations
  • Manager Coaching and Training
  • Talent Acquisition
  • Onboarding

Timeline

District Human Resource Specialist

Kroger Stores
10.2022 - Current

Human Resource Specialist

Kroger Stores
06.2019 - 10.2022

Assistant Store Leader

Kroger Stores
09.2016 - 06.2019

Assistant Store Manager

Sears
05.1996 - 09.2016

Bachelor of Science - Criminology

Indiana State University

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Angela Calhoun