Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Angela Camacho

Dayton

Summary

Experienced professional with a proven track record of delivering exceptional customer service and administrative excellence. Skilled in clerical support, public interaction, calendar management, scheduling, data entry, and database administration. Able to efficiently handle multiple tasks while maintaining attention to detail and accuracy. Demonstrated ability to prioritize effectively and adapt to changing priorities in a fast-paced environment.

Overview

10
10
years of professional experience

Work History

Administrative Assistant

BARRYSTAFF
02.2025 - Current
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
  • Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
  • Ensured accurate record-keeping with diligent data entry and database management for vital company information.
  • Implemented new CRM system to track client interactions, improving response times and client satisfaction.

Aviation Operations Supervisor

Foxtrot Systems
05.2024 - 11.2024
  • Coordinated with maintenance teams to schedule routine aircraft inspections and repairs, ensuring the timely completion of all necessary work without disrupting flight schedules.
  • Reduced operational delays by coordinating with ground crew, air traffic control, and other airport stakeholders.
  • Maintained accurate records of flight logs, crew hours, maintenance reports, and other essential documentation for regulatory compliance purposes.
  • Improved employee performance through regular training sessions and constructive feedback on work practices.

Filler Operator

Meijer
10.2023 - 05.2024
  • Operated machines, and adjusted them for efficient product flow.
  • Ensured all ISO 9000 documents are properly updated and maintained for company records and audits.
  • Assisted and executed quality control policies and guidelines, to ensure the product was not a waste.
  • Made sure orders were fulfilled in a proper timing and that the inventory was correct per order.
  • Followed companies proper SOP for machine operations

Brokerage Owner

AC Expedite LLC
02.2022 - 03.2024
  • Managed all aspects of a logistics brokerage, including shipment booking, tracking, carrier selection, and invoice processing.
  • Cultivated and maintained strong relationships with both shippers and carriers to ensure reliable service and repeat business.
  • Experienced working with multiple different Transportation Management System (TMS) at once, Utilized the TMS to optimize delivery routes, reducing transportation expenses by 15% through improved load planning and mileage optimization.

Customer Service Representative

Citibank (Citi)
08.2020 - 02.2022
  • Recording and maintaining accurate records of transactions, and resolutions in the company’s customer relationship management (CRM) system or database.
  • Handling customer complaints and feedback with empathy and professionalism, striving to resolve issues to the customer’s satisfaction while adhering to company policies and procedures.
  • Proactively initiated cross-functional collaboration across remote teams using project management platforms

Forklift Operator/Order Puller

DHL
05.2018 - 05.2020
  • Demonstrated ability to work independently and collaboratively, consistently meeting tight deadlines while prioritizing safety.
  • Possessing expertise in loading and unloading, inventory control, maintaining accurate documentation, and safely navigating challenging environments.
  • Problemsolving operational issues or challenges related to forklift operation in a timely manner, such as equipment malfunctions, inventory discrepancies, or logistical obstacles, and implement solutions as needed.

ESL Trainer

Amazon.com
01.2016 - 05.2018
  • Executed company policies, procedures, and safety standards to ensure the proper GMP's were being followed accurately
  • Designed and implemented a lesson manual for employees who stuggle with language barriers (ESL) to improve learning and proper understanding of the job requirements and to ensure SOP was being done in a proper manner.
  • Trained and managed 15 employees, continously monitored and measured the impact of training initiatives on employee performance and organizational goals, resulting in higher retention rate by 20% from previous years.
  • Fostered a collaborative and supportive team environment to promote professional growth and development.

Sales Representative/Customer Service

Metro PCS T-Mobile
06.2015 - 01.2016
  • Performed a full audit of inventory and sales reports, ensuring accuracy.
  • Built rapport with clients by providing quality customer service and problem solving hardware and software on devices as needed.
  • Increased sales by 10% from the previous year.

Education

Business Administration -

Gateway Technical and Community College
Florence, KY

Skills

  • Computer literacy
  • Time management
  • Communication skills
  • Bilingual
  • Leadership
  • Customer service
  • Documentation review
  • Microsoft word
  • Microsoft excel
  • Warehouse experience
  • Spanish
  • Industrial equipment
  • Manufacturing
  • Data entry
  • Computer skills
  • Office administration
  • Microsoft Word
  • Microsoft Excel
  • Customer relations
  • Verbal communication

Languages

English
Native or Bilingual
Spanish
Native or Bilingual

Timeline

Administrative Assistant

BARRYSTAFF
02.2025 - Current

Aviation Operations Supervisor

Foxtrot Systems
05.2024 - 11.2024

Filler Operator

Meijer
10.2023 - 05.2024

Brokerage Owner

AC Expedite LLC
02.2022 - 03.2024

Customer Service Representative

Citibank (Citi)
08.2020 - 02.2022

Forklift Operator/Order Puller

DHL
05.2018 - 05.2020

ESL Trainer

Amazon.com
01.2016 - 05.2018

Sales Representative/Customer Service

Metro PCS T-Mobile
06.2015 - 01.2016

Business Administration -

Gateway Technical and Community College

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