Dedicated Medical Assistant for over 5 years as the former position called Clinical Navigator with proven expertise at Providence PACE Laurelhurst in optimizing patient intake and enhancing care quality. Skilled in electronic health records management and compassionate patient care, I streamlined appointment scheduling, improved workflow efficiency, and fostered strong patient relationships, contributing to elevated patient satisfaction and safety.
Medical professional prepared for this role, bringing valuable experience in clinical and administrative functions. Known for reliable support in patient care and effective communication with healthcare teams. Strong focus on collaboration and adaptability to meet changing priorities. Proficient in patient interaction, medical record management, and office support tasks.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Medical Assistant
Providence PACE Laurelhurst
07.2020 - Current
Coordinated patient intake processes, ensuring accurate information capture and efficient workflow.
Assisted healthcare providers with examinations and procedures, improving patient comfort and care quality.
Managed electronic health record updates, maintaining compliance and enhancing data accessibility for medical staff.
Trained new medical assistants on office protocols and patient interaction techniques to ensure consistent service delivery.
Implemented inventory management strategies for medical supplies, reducing waste and ensuring availability of necessary items.
Streamlined appointment scheduling processes, enhancing patient access to services and optimizing provider time utilization.
Monitored vital signs and documented changes, contributing to comprehensive patient assessments and timely interventions.
Sanitized, restocked, and organized exam rooms and medical equipment.
Obtained client medical history, medication information, symptoms, and allergies.
Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.
Facilitated seamless patient care with thorough and accurate documentation of medical histories, vital signs, and medications.
Ensured patient safety and comfort during examinations, effectively addressing concerns and answering questions.
Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
Boosted patient satisfaction by providing compassionate care and promptly addressing needs during visits.
Performed phlebotomy tasks efficiently while ensuring minimal discomfort for patients during blood collection procedures.
Enhanced clinic efficiency by assisting physicians with routine procedures and diagnostic tests.
Coordinated patient referrals to specialists or other healthcare providers as needed for comprehensive care management plans.
Maintained strict adherence to infection control protocols by following proper sterilization techniques for medical equipment.
Improved patient experiences by efficiently managing appointments and maintaining organized medical records.
Optimized appointment scheduling processes to minimize conflicts and maximize physician availability for patients.
Contributed to positive health outcomes by educating patients on preventative measures, treatment plans, and follow-up care instructions.
Aided in accurate diagnoses by performing laboratory tests and preparing specimens for analysis.
Streamlined office operations by managing inventory levels, ordering supplies, and organizing storage areas.
Assisted in the development of clinic policies and procedures to ensure compliance with industry standards and regulations.
Provided support during emergencies by administering first aid treatments under physician supervision until further assistance arrived.
Collaborated with interdisciplinary healthcare teams to provide coordinated care.
Empowered patients through education on self-management techniques for chronic conditions.
Facilitated positive patient experience, greeting patients warmly and providing clear directions within clinic.
Collaborated with healthcare professionals to develop care plans tailored to individual patient needs.
Improved clinical workflow with introduction of electronic health records system.
Enhanced patient care by meticulously recording vital signs and updating patient records.
Administered medications and injections as prescribed, adhering strictly to protocols for patient safety.
Contributed to clean and safe clinic environment by adhering to sanitation protocols.
Performed EKGs and other diagnostic tests, contributing to accurate and timely diagnoses.
Streamlined patient check-in process, reducing administrative burden for medical staff.