Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Angela Cardenas

San Diego,CA

Summary

A Reliable and Self-motivated sales manager with a strong selling background. I provide exceptional customer service and demonstrate a natural sense of urgency and passion for selling while juggling many initiatives to achieve sales objectives in a fast-paced, competitive environment.

Overview

3
3
years of professional experience

Work History

Brand operations supervisor

Victoria's Secret & PINK
10.2020 - Current
  • Managed a highly successful store for over 2 years - Creating schedules based on availability of my selling associates - Recoding: Arranging and rearranging based on need - Complete charge of back of house according to company standards - Impact and grow business statistics - Lead and direct merchandise and product flow - Create replenishment templates to map out and set direction for product replenishment and availability
  • Enhanced operational performance and reduced labor expenses by developing and optimizing standard practices.
  • Directed associate warehouse teams to process inbound and outbound shipments with speed and accuracy.
  • Resolved issues through active listening and open-ended questioning
  • Coordinated individual duties after careful evaluation of each employee's skill level and knowledge.
  • Evaluated team member performance and productivity, provided feedback and implemented corrective actions.
  • Managed internal operational standards and productivity targets.
  • Enforced regulatory and company policy compliance to improve workplace and employee safety and readiness.
  • Analyzed department metrics and performance and reported findings to management.
  • Tracked company equipment, tools and technology to manage inventory.
  • Encouraged and promoted ideas aligned to business needs and benefits.
  • Compiled training materials for new employees and tracked skill development.
  • Conducted root cause analysis in deficient areas to identify and resolve issues.
  • Motivated and trained employees to maximize team productivity.

Beauty Manager

Victoria's Secret PINK
  • Arranged merchandise to present visually appealing displays and attract clientele.
  • Boosted satisfaction and repeat business by recommending products in alignment with customer needs.
  • Protected store assets and inventory via loss prevention procedures.
  • trained associates how to review beauty and other category sales reports to drive which categories make the most money and the categories that are an opportunity
  • Coached and set direction on the floor to what selling behaviors look like in their zones to impact and grow business statistics overall
  • Created visual merchandising maps for beauty floor sets based on brand guide, product availability, and store needs

Education

School graduate -

Montgomery High School
06.2019

Skills

  • Cheerful outlook, positive attitude
  • Great organization skills
  • Works productively unsupervised
  • Self-motivated
  • Resourceful problem solver
  • Outstanding Customer service and assistance
  • handled escalated occasions in a calmly manner
  • Selling

Languages

English
Native or Bilingual
Spanish
Professional Working

Timeline

Brand operations supervisor

Victoria's Secret & PINK
10.2020 - Current

Beauty Manager

Victoria's Secret PINK

School graduate -

Montgomery High School
Angela Cardenas