Angela Cardenas
San Diego,CA
Summary
A Reliable and Self-motivated sales manager with a strong selling background. I provide exceptional customer service and demonstrate a natural sense of urgency and passion for selling while juggling many initiatives to achieve sales objectives in a fast-paced, competitive environment.
Overview
3
3
years of professional experience
Work History
Brand operations supervisor
Victoria's Secret & PINK
10.2020 - Current
- Managed a highly successful store for over 2 years - Creating schedules based on availability of my selling associates - Recoding: Arranging and rearranging based on need - Complete charge of back of house according to company standards - Impact and grow business statistics - Lead and direct merchandise and product flow - Create replenishment templates to map out and set direction for product replenishment and availability
- Enhanced operational performance and reduced labor expenses by developing and optimizing standard practices.
- Directed associate warehouse teams to process inbound and outbound shipments with speed and accuracy.
- Resolved issues through active listening and open-ended questioning
- Coordinated individual duties after careful evaluation of each employee's skill level and knowledge.
- Evaluated team member performance and productivity, provided feedback and implemented corrective actions.
- Managed internal operational standards and productivity targets.
- Enforced regulatory and company policy compliance to improve workplace and employee safety and readiness.
- Analyzed department metrics and performance and reported findings to management.
- Tracked company equipment, tools and technology to manage inventory.
- Encouraged and promoted ideas aligned to business needs and benefits.
- Compiled training materials for new employees and tracked skill development.
- Conducted root cause analysis in deficient areas to identify and resolve issues.
- Motivated and trained employees to maximize team productivity.
Beauty Manager
Victoria's Secret PINK
- Arranged merchandise to present visually appealing displays and attract clientele.
- Boosted satisfaction and repeat business by recommending products in alignment with customer needs.
- Protected store assets and inventory via loss prevention procedures.
- trained associates how to review beauty and other category sales reports to drive which categories make the most money and the categories that are an opportunity
- Coached and set direction on the floor to what selling behaviors look like in their zones to impact and grow business statistics overall
- Created visual merchandising maps for beauty floor sets based on brand guide, product availability, and store needs
Education
School graduate -
Montgomery High School
06.2019
Skills
- Cheerful outlook, positive attitude
- Great organization skills
- Works productively unsupervised
- Self-motivated
- Resourceful problem solver
- Outstanding Customer service and assistance
- handled escalated occasions in a calmly manner
- Selling
Languages
English
Native or Bilingual
Spanish
Professional Working
Timeline
Brand operations supervisor
Victoria's Secret & PINK
10.2020 - Current
Beauty Manager
Victoria's Secret PINK
School graduate -
Montgomery High School