Angela Cardenas
Cleveland
Summary
Experienced with patient care and multi-specialty clinical procedures in fast-paced healthcare setting with over 5 plus years of experience. Utilizes clinical and administrative skills to enhance efficiency and patient satisfaction. Knowledge of effective patient communication and meticulous record-keeping.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Certified Medical Assistant (CMA)
HCA Houston Healthcare Kngwd
11.2022 - 03.2023
- Mentored and coordinated with recently graduated interns and resident doctors every morning to deliver patient-centered care daily
- Assisted in handing our general surgeons instruments and collecting biological samples for testing, removed sutures and applied light dressings when necessary.
- Enhanced clinic efficiency by thoroughly documenting patient information and updating electronic health records through E Clinical Works.
- Prioritized and delivered important projects in high demand by our providers
- Prepared and administered medications to alleviate patient symptoms.
- Performed charting and triage: Vital signs, blood pressure, height, weight, temperature, heart rate
- Prepared examination rooms, and communicated clearly and effectively with patients to enter the reason for their visit while updating their medication list
- Educated patients by providing new medication and diet information and clarifying physicians' orders, answering questions thoroughly while multi-tasking and helping them schedule their follow up appointments.
Patient Access Specialist/ Medical (Back Office)
DermSurgery Associates/Dr. Esta Kronberg
11.2018 - 03.2020
- Assisted Physician with suture removals, photo facial laser treatments, and Cryosurgery
- Applied BLT numbing cream on patient's face providing Dermal analgesia before invasive skin procedures such as Micro Needling with a Dermapen
- Assisted patients with registration and check-in processes to ensure smooth service.
- Managed to stock 'A-Cute Derm' and other face inventory products in high demand
- Adhere to high-demand orders via telephone and shipped out all medical skin care products as requested by patients
- Rearranged physician's appointment books and scheduled pharmaceutical sales representative lunches.
- Managed patient records, ensuring confidentiality and compliance with regulations.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Contributed to a welcoming atmosphere at the practice by greeting patients warmly upon arrival, checking them in efficiently, and answering any questions they had about their visit or overall healthcare needs.
Medical Assistant (MA)
Endocrinology and Diabetes/Dr. Amelita Basa
03.2013 - 11.2015
- Performed charting and triage: Vital signs, blood pressure, oxygen level, blood sugar testing
- Downloaded Medtronic insulin pump sugar reading logs for diabetic patients, prepared and administered injections such as vitamin D/B12, testosterone, Influenza, and Prolia
- Monitored expiration of medical supplies and medications while updating the inventory list monthly
- Educated patients by introducing them to new diabetic monitors along with their test strips and supplies as well as educating them on how to use a new insulin pen by administering the first injection in the office
- Assisted our Diabetic nutritionist by translating in Spanish and educating our patients with a healthier eating plan
- Multi tasked administrative front office duties, for example, confirming appointments, sending refill authorizations by fax to the corresponding pharmacies, verifying patient insurance, collecting copay and deductibles
- Organized and sent confidential patient medical records while respecting HIPPA , CLIA and OSHA regulation guidelines.
- Scheduled patients for X-Rays specifically for thyroidectomies, thyroid blood work and other endocrine disorders.
Education
High School Equivalency Diploma - General High School Curriculum
GED.com
Houston, TX03.2021
Medical Assistant - 1 Year at College or a Technical or Vocational School
NIT/EVEREST
Houston, TX01.2006
Skills
- HIPAA, CLIA and OSHA regulations compliance
- Medical terminology and office managements
- Specimens collection and processing, injections and in office labs
- Patient scheduling
- Electronic health records
- Bilingual in Spanish and English
- Knowledge of insulin pens, medications and glucose monitors
- Patient education and training
- Inventory and supply management
- Payment collection
- Familiar with different health systems such as Pulse, Wallabe, Practice Fusion and E Clinical Works
- CPT/ICD-10 codes
- Telephone etiquette
Occupational Licenses Certificates And Training
- BLS, American Heart Association, 06/01/24
- CCMA Certification, NHA, 05/01/22
Certification
- CPR/BLS Certification AHA 06/2026
Languages
Spanish
Full Professional
Timeline
Certified Medical Assistant (CMA)
HCA Houston Healthcare Kngwd
11.2022 - 03.2023
Patient Access Specialist/ Medical (Back Office)
DermSurgery Associates/Dr. Esta Kronberg
11.2018 - 03.2020
Medical Assistant (MA)
Endocrinology and Diabetes/Dr. Amelita Basa
03.2013 - 11.2015
Medical Assistant - 1 Year at College or a Technical or Vocational School
NIT/EVEREST
High School Equivalency Diploma - General High School Curriculum
GED.com
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