ANGELA CARDINE
Bloomington,IL
Summary
Administrative Process Team professional with over 20 years of experience in enhancing data integrity and implementing efficient processes. Recognized multiple times for outstanding contributions, including Employee of the Month and various on-the-spot awards. Proven leadership in training, relationship building, and problem-solving, consistently driving team productivity and operational improvements.
Overview
20
20
years of professional experience
Work History
Administrative Process Team
State Farm
Bloomington, IL
08.2018 - Current
- Maintain and update customer data, ensuring accuracy and efficiency, enhancing data integrity
- Implement new processes, significantly boosting efficiency and reducing errors
- Developed training materials, increasing new hire productivity and retention
- Foster a collaborative environment by training employees and supporting team members.
Overnight Supervisor
Wal-Mart
Bloomington, IL
03.2015 - 07.2018
- Managed overnight customer queries, ensuring high satisfaction and prompt resolution
- Enhanced team coordination for seamless operations, leading to improved efficiency
- Assigned duties, prepared work schedules, interviewed, hired, trained, evaluated, and promoted staff
- Maintained store cleanliness, conducted inventory checks, and ensured accurate records
- Developed marketing strategies, including mailers, online ads, and in-store promotions.
Merchandise Manager
Target
Chicago, IL
09.2004 - 02.2015
- Led inbound, outbound, replenishment, inventory accuracy, presentation, pricing, and promotional signing processes for all General Merchandise areas of the store
- Oversaw the production, distribution, and sales of merchandise, managing inventory and analyzing sales data
- Spearheaded innovative projects, driving substantial improvements in team productivity and client satisfaction.
Education
Fellow, Life Management Institute -
LOMA
Atlanta, GA01-2024
Associate, Life Management Institute
Loma
Atlanta, GA01-2024
Chartered Property Casualty Underwriter -
The Institutes
Malvern, PA01-2024
Associate in Claims Management
The Institutes
Malvern, PA01-2023
Associate in Insurance Services
The Institutes
Malvern, PA01-2022
Associate in General Insurance
The Institutes
Malvern, PA01-2022
Skills
- Training Development
- Relationship Building
- Leadership
- High Learning Agility
- Problem Solving
- Independent and Team Work
Affiliations
- Toastmasters International 2019-Present
- Change Adoption Network 2023 - Present
Timeline
Administrative Process Team
State Farm
08.2018 - Current
Overnight Supervisor
Wal-Mart
03.2015 - 07.2018
Merchandise Manager
Target
09.2004 - 02.2015
Fellow, Life Management Institute -
LOMA
Associate, Life Management Institute
Loma
Chartered Property Casualty Underwriter -
The Institutes
Associate in Claims Management
The Institutes
Associate in Insurance Services
The Institutes
Associate in General Insurance
The Institutes