Summary
Overview
Work History
Education
Skills
Initials
Awards
Timeline
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ANGELA CARTER

Valley Stream,NY

Summary

To use the organizational skills that I have obtained thus far to contribute to the competitiveness of the company by creating value by helping and building lasting customer relationships.

Overview

12
12
years of professional experience

Work History

Manager

Hewlett Urgent MD
07.2017 - Current
  • Greet patients upon arrival
  • Verify insurance for new and established patients
  • Responsible for collecting and processing co-payments
  • Ensure that all patients related questions or complaints are handled accurately
  • Schedule staff shifts and time-off requests
  • Interviewing and selecting the right candidates to meet the company needs.
  • Handling direct deposit requests and data, maintaining payroll information by collating, calculating and entering data
  • Train and provide new employees with the company handbook
  • Enter patient's demographic information into the EMR system
  • Handle medical record requests in a timely manner
  • Work with staff members to ensure that all exam rooms are properly stocked and clean
  • Report office progress to senior management and work with them to improve office operation and procedure
  • Obtain vital signs and weight
  • Process urine and throat cultures
  • Prepare laboratory specimens and complete patient requisitions
  • Perform COVID 19 Rapid Antigen and PCR Tests.

Medical Assistant/Front Desk

Pro Health Care
01.2015 - 07.2017
  • Serving visitors at the front desk by greeting, assists patient with signing in and completing paperwork
  • Enter demographic and insurance information as well as scan document into the patient's Electronic Medical Record
  • Verify insurance eligibility and benefit information
  • Collect payments, referrals, co-payments and information about insurance benefits
  • Answer incoming phone calls in a courteous and prompt manner as well as direct call and take messages
  • Organize Charts for daily patient appointments
  • Faxing, filing and other administrative duties as needed
  • Scheduling appointments for patients and obtaining authorization for diagnostic testing
  • Sending patient's records to Primary Care Physician.

Medical Assistant/Front Desk

Seaview Medical Care
01.2012 - 01.2015
  • Greet patients and visitors upon arrival
  • Answer multiline phone system and transfer calls where appropriate
  • Check in and register patients for medical services
  • Verify insurance for new patients
  • Obtain pre-authorization and referrals for special medical services
  • Responsible for collecting and processing co-payments
  • Manage scheduling system and confirm appointments with patients
  • Maintain and distribute incoming/outgoing correspondence
  • Requests lab and imaging results for nurses and physicians
  • Documents financial and confidential information into patients' medical charts.

Education

Bachelor of Business Administration - Business

Plaza College
08.2023

Associates Degree - Medical Assistant

Plaza College
08.2021

Skills

  • Certifications: OSHA, CPA, AED, AND First Aid
  • Ability to operate under pressure and meet deadlines
  • Excellent multitasking abilities
  • Self-motivated, confident, and creative
  • Administrative Skills: Customer service, Microsoft Word, Typing 30 wpm, PowerPoint, Excel, EMR
  • Skill in both verbal and written communication
  • Use of initiative and independent judgment
  • Good interpersonal skills and ability to communicate effectively

Initials

AC

Awards

  • President's list, 2020
  • Trustees' List, 2021
  • Cum Laude Medal, 3.69 GPA
  • Recipient of the Dr. Dorothea Sibblis Memorial Scholarship, 2021

Timeline

Manager

Hewlett Urgent MD
07.2017 - Current

Medical Assistant/Front Desk

Pro Health Care
01.2015 - 07.2017

Medical Assistant/Front Desk

Seaview Medical Care
01.2012 - 01.2015

Bachelor of Business Administration - Business

Plaza College

Associates Degree - Medical Assistant

Plaza College

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ANGELA CARTER